Online banking

Online banking

cancel
Showing results for 
Search instead for 
Did you mean: 
93222members
27600posts

Credit Cards

Sort by:
A Money Transfer Credit Card allows you to directly transfer money from your credit card to any bank account giving you another option to help you manage your finances. You can arrange a money transfer by heading to the ‘Account Management’ section of our Mobile App or by logging in to Online Banking. Please note that it is not possible to add a reference to a money transfer so if you are sending this to a third party account, we would suggest transferring to an account in your name first. This can then be forwarded to a third party account with the appropriate reference added. You can borrow up to 95% of your available credit limit and the money will be in your bank account within 1 - 2 working days. The fee you pay will depend on your card's terms and conditions, but it's normally a percentage of the amount that you want to transfer. Please remember your available credit does not take in to account any interest that will be added on the next statement.
View full article
The minimum credit limit on your account will be £250. Your credit limit is determined by a combination of things, including your credit history and other details from your application. Your credit limit will be confirmed once your application has been accepted. If you want to increase your credit limit after your application then you can do so by logging in to our app, in to Online Banking or by giving us a call. You can only increase your credit limit 6 months after you receive your credit card and then every 10 months thereafter. Please note, if you have more than one credit card with us then you are unable to request an increase but we may be able to transfer limits between cards. To find out more about increasing your credit limit, have a look at the following FAQ: How can I increase or decrease my credit limit?  By requesting a credit limit increase you are authorising us to review your credit history and any other relevant information required to process your request, which will not impact your credit score. Please carefully consider if you need a higher limit as it may increase the risk of taking on too much debt, which may be costly or take a long time to pay off.
View full article
If you have forgotten your PIN you will need to order a PIN reminder. This should arrive within 3 – 5 working days and can be requested by logging in to to your Online Banking. Once logged in: On the My Overview page, scroll down to find your credit card account and click on the white arrow within the blue box. When the blue box expands, please select ‘More’ then click 'Manage Account'. Select ‘Manage Account’ again, then from the list available, select Get a Credit Card PIN Reminder. Please check your address then click Submit. If your PIN is blocked you will need to call us to unblock it first. Our Customer Service team is available on 0345 300 4278* and open 24/7. Please note, once you have received your new PIN, you are able to change this to something more memorable at any ATM. Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator.
View full article
As long as there is activity on your account you will receive a statement once every month. We also send an annual statement in your anniversary month. You can view your last 18 months' worth of statements online by registering for Online Banking. With this option you’ll be able to view and print your online statement whenever you want and we’ll email you each month to tell you when your online statement is ready to view. Your Tesco Credit Card statement will show your account balance and a date by which you will need to make a minimum repayment. Register for Online Banking Why not also reduce the clutter you receive through the letter box by turning off paper statements? It’s easy to do in Online Banking. Just log in, select 'Manage your account' from your Credit Card Overview page and choose 'Statement Options'. You can also view your monthly and annual statements over the last 20 months via the mobile app.
View full article
If you are registered for Online Banking you’ll be able to receive the following alerts: Account alerts - when you update your details such as address or mobile phone number, and to confirm any actions or preference changes on your account such off switching off receiving paper statements. If you receive an alert and you didn't update or make any changes, please call us immediately on 0345 300 4278* (or minicom 0345 671 0676*). Our lines are open 24 hours a day, seven days a week and calls may be recorded. Statement alerts - when your new monthly statement is ready for you to view in Online Banking or within the Mobile App. You can also set up and manage the following alerts in Online Banking and can select to receive them by email, text message or both: Balance alerts - Receive an alert when your account goes above or below an amount that you’ve set up. Going over your credit limit - receive an alert to let you know when you’re reaching or have gone over your credit limit. Payment due - set up a reminder to receive an alert before your payment is due. You can choose how many days before your payment you’d like to receive email or text message alert. Personal alerts - you can set up to two personal alerts by choosing how and when you’d like to receive them, and the message you would like to receive. Fraud alerts - we'll send you an alert if we notice suspicious activity on your account. To receive alerts by text message, you’ll need to set up a text message password. This text message password is different from your Online Banking password and will be displayed at the start of your alerts so you know that the alert is sent from Tesco Bank to you. You can find this under 'Setup and manage alerts' in Online Banking. Account and fraud alerts are sent automatically. To find out how to set up and manage the other alerts please view: How do I manage my alerts for Credit Card account? Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator.
View full article
Your annual fee is charged after your first transaction and will appear on your first monthly statement.  After that, your annual fee will appear on your monthly statement on the anniversary of when you opened your account. You’ll pay the annual fee in the month it’s charged, so you will need to pay this on top of your minimum payment. You will see this as a combined total minimum payment on your monthly statement.
View full article
Our Premium Credit Card customers pay an annual fee. For more information on this fee, please refer to your credit agreement.
View full article
Providing you are the primary card holder, you can change your payment date by calling our Customer Service Team on 0345 300 4278* who will do their best to provide you with the payment date you require. Please note that due to the date that your credit card statement is produced we may not be able to offer you the exact payment date you have requested, but we will try to offer you a suitable alternative. Due to our processing timescales, you may have more than one payment due within the same month. We'll let you know if this is the case. Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator.
View full article
To manage your alerts, log in to Online Banking, click on your account and then select 'Manage account' on the right hand side. Please ensure your email and mobile number are up to date. You can find them under 'Settings' and 'Personal details'. Once you’ve checked your contact details, select 'Alerts' from the left hand side menu and then 'Set up and manage alerts'. You can choose types of alerts you want to receive and set the method of communication to email, text message or both, and switch off any alerts you don’t want to receive. To learn more about the different types of alerts you can view: What types of alerts can I receive for my credit card account? To receive alerts by text message, you’ll need to set up a text message password. This text message password is different from your Online Banking password, and it will be displayed at the start of your alerts so it’s personal to you and you know that it’s from Tesco Bank. You can find this under Setup and manage alerts in Online Banking. Once you’ve set up your preferences, click 'Submit' at the bottom of the page.
View full article
You will be advised on the length of your introductory period when you take out your new card or a 0% rate on an existing card.   We also notify you on your monthly statement two months prior to your 0% rate expiring.   Then 22 days prior to your 0% rate ending, we send you an email to confirm this.   From the date your 0% rate ends, your account will then revert back to your standard rate of interest. This is shown on your monthly statement.   You can contact us at any time to check this information.
View full article