Online banking

Online banking

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Credit Cards

What happens if I miss a payment?

You will be charged a late payment fee of £12 if your minimum payment does not reach your account by the due date. Any promotional offer you are currently receiving will also be withdrawn.

Keep track of your payment due date by logging on to the mobile app or by visiting Online Banking. To ensure you never miss a payment, please see our existing FAQ Ways to pay your credit card. You can also set up alerts to remind you when your payment is due. For more information on how to manage your alerts, please see our existing FAQ How do I manage my alerts for my credit card account?

Please note that if you miss a payment this may affect your credit rating, If you are experiencing financial difficulties, please contact us or visit our FAQs.