Check your credit card to make sure it doesn’t expire while you’re abroad.
Make sure you have our overseas contact telephone number with you (+44 1268 508027).
Consider setting up a Direct Debit or standing order to cover any payments due while you’re away. Found out more about paying your credit card in our existing FAQ.
Make sure we have your up-to-date contact details including your mobile telephone number.
If your cards are registered with a card protection agency, ensure you have their contact telephone number and policy number with you.
If you or an additional cardholder buy foreign currency from us, whether through our website or an in-store bureau, this will be treated as a purchase transaction. If you buy from any other seller, whether you buy cash or traveller's cheques, this will be treated as a cash advance which will incur fees and charges. If you or an additional card holder buys foreign currency and/or travellers’ cheques with your Tesco Bank credit card, this will be treated as a purchase transaction if bought from Tesco Bank. If bought anywhere else, it would be treated as a cash advance which would incur fees and charges.
Don’t let your card out of your sight, especially when making purchases in restaurants and bars.
Don’t give your PIN or Online Banking security details to anyone – even if they claim to be from the police or your card company.
Shield your PIN with your free hand when typing it into a keypad in a shop or at a cash machine.
Should you lose your card, you can block your card permanently or temporarily via the Mobile App. For more info please see our lost and stolen FAQ.
When you get back
Check your credit card statements carefully for unfamiliar transactions.
If there are any, report them to us as soon as possible on 0345 300 4278*.
*This number may be included as part of any inclusive call minutes provided by your phone operator.