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Credit Cards

What do I do if my Tesco Clubcard credit card is lost or stolen?

If you think your card has been lost or stolen, you should let us know straight away. Using our mobile banking app, open the ‘Lost or stolen card’ feature in ‘Account management’ on iOS or in the flyout menu on Android. From there you will be able to:

 

  • block your card, all transactions (except pending transactions) and any additional card holders
  • unblock your credit card if you find it again
  • report it either lost or stolen and order a replacement card 

Alternatively you can contact us on 0345 300 4278*, Textphone 01423 532 152 or +44 1268 508 027 if you are out of the country.

 

This service is available 24 hours a day, 7 days a week.

 

If you are abroad and cannot get to a phone, you can report the loss to any bank which displays the MasterCard symbol.

 

Calls may be recorded.  *This number may be included as part of any inclusive call minutes provided by your phone operator.

Version History
Revision #
5 of 5
Last update:
August
Updated by:
 
Comments
veedee

What telephone number can I call to cancel a charge as goods have not been received?

Hi @veedee, I have replied to your other post.