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Credit Cards

I’m overseas and need emergency medical assistance, who do I contact?

If you have a Premium Credit Card and have Travel Insurance included, you can call from home or abroad at any time to receive assistance in the event of a medical emergency. The phone line is open 24 hours a day, 365 days a year.


In the case of a medical emergency, you can call Assistance International - the Medical Emergency helpline. This is a 24 hour worldwide service for medical emergencies.

To call from the UK - 023 8064 4633.

To call from Europe - 00 44 23 8064 4633
To call from USA & Canada - 011 44 23 8064 4633


Different dialling codes may apply from different locations worldwide.