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Credit Cards

How do I transfer money to my bank account?

You can arrange a money transfer by heading to the ‘Account Management’ section of our Mobile App or by logging in to Online Banking.

You can borrow up to 95% of your available credit limit and the money will be in your bank account within 1 - 2 working days. The fee you pay will depend on your card's terms and conditions, but it's normally a percentage of the amount that you want to transfer. Please note that your available credit will not take in to account any interest that is due to be applied to your account so please ensure there is sufficient funds left to cover this.


Had a refund that put my credit card into credit.

Made a cash transfer early tuesday - had confirmation email but wednesday evening & nothing seems to be happening.

As my card account was in credit will I still be charged fees for the transfer?

Hi @deejay2102, thanks for getting in touch. It can take up to 2 working days for a money transfer to go through, so you should see this credit at the close of business tomorrow at the latest. Sometimes there are automatic fees applied for making the transfer, however this is automatically refunded within 7-10 working days. If you still see the fee on the account after this, just get back in touch with us. I hope this helps.