We’ve got several ways for you to pay your credit card bill, so it’s easy for you to keep up to date. All of this information is contained within the How To Pay section of your monthly statement.
Pay by direct debit You can set up regular payments to your credit card by direct debit, which means you won’t have to organise a manual payment each month. To set this up, you need to have registered for Online Banking. Once you’ve done this, follow these steps:
Follow the steps to choose your payment amount and enter the account details you want the direct debit to be paid from
If you get an email or text before your first direct debit date letting you know your statement is ready, you’ll need to make your first payment by bank transfer or debit card instead. Your direct debit should then be active for your next monthly statement. If you have our Mobile App, you can also set up, manage and cancel your direct debit in the App.
Faster payment You can transfer money from your bank account. Transfer the money to sort code 40-64-15, account number 31310006 and enter your 16-digit credit card.
Payments made using the Faster Payment Service are normally made within two hours but can take up to 24 hours. However, they may take longer between 4pm Saturday and 6am Sunday and if we take our service offline for maintenance.
Pay by debit card When making debit card payments, please allow a minimum of 2 working days before the due date for the payment to clear. You can make debit card payments via Online Banking and our Mobile App. You will need to add the debit card first and then you can make a payment.
Online Banking To do this, you need to firstLog in to Online Banking, click on your account and then select "Manage account" in the top right hand corner.
Select “Make a payment” and then “Make a debit card payment”
To do this via the Mobile App:
Once logged in select the credit card you want to make a payment on.
Then select the menu icon 'Make a payment', and then click 'Pay with debit card' and follow the on screen instructions.