Requesting an increase is easy, you can do this in the comfort of your home by logging into Online banking or our app.
Approval of any credit limit increase depends on your circumstances. By requesting a credit limit increase you are authorising us to review your credit history and any other relevant information required to process your request, which will not impact your credit score. Requests should be avoided if:
Your credit limit has changed in the last 6 months (increase or decrease)
You’ve had your credit card for less than 6 months, however after your June 2017 statement date is issued this changes to 6 months
You’re over your current credit limit
You are in arrears and with our collections team (due to outstanding payments)
Please carefully consider any increase to your credit limit as it may increase the risk of taking on too much debt, which may be costly or take a long time to pay off.
Decreasing your credit limit can be done just as easily by logging into our mobile app and heading to the 'Account Management' section. You can decrease you credit limit at any time, and the request will not impact your credit score. The minimum that you will be able to decrease your limit to is £250, or 105% of your current balance. You will not be able to complete credit limit decrease using online banking.