Online banking

Online banking

Showing results for 
Search instead for 
Did you mean: 

Credit Cards

How and when is the annual fee on my Premium Credit Card charged?

Your annual fee is charged after your first transaction and will appear on your first monthly statement.  After that, your annual fee will appear on your monthly statement on the anniversary of when you opened your account.

You’ll pay the annual fee in the month it’s charged, so you will need to pay this on top of your minimum payment. You will see this as a combined total minimum payment on your monthly statement.


hi - i havent received a paper statement and i would like one please on a monthly basis.

many thanks

Hi @DONNADELANE, so I can arrange for paper statements to be sent to you, please send a private message to @CET In the message explaining your situation, include your name, date of birth and postcode.


For details like your DOB, postcode and phone number, we ask for you to format it with additional spaces, i.e. A B 1 2 C D, 2 4 1 0 2 0 1 6 and 0 7 1 2 3 4 5 6 7 8 9 otherwise the information is removed by the system.