Online banking

Online banking

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Credit Cards

Can I change my payment date on my Credit Card?

Providing you are the primary card holder, you can change your payment date by calling our Customer Service Team on 0345 300 4278* who will do their best to provide you with the payment date you require.

Please note that due to the date that your credit card statement is produced we may not be able to offer you the exact payment date you have requested, but we will try to offer you a suitable alternative.

Due to our processing timescales, you may have more than one payment due within the same month. We'll let you know if this is the case.


*This number may be included as part of any inclusive call minutes provided by your phone operator.


Can someone tell me how I actually get to speak to a human being when I call the customer services number? I would like to request a change to my credit card payment date but there was no option for this and no option to speak to anyone!

Hi @Katiemo23, if you select the option for general enquiries when calling 0345 300 4278 we'll be able to help you update your payment details. You'' need to listen to the IVR options twice before the option to speak with someone becomes available.