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Contactless

How do I get a contactless card?

All debit cards are contactless.

 

All newly issued MasterCard credit cards are contactless. Replacement contactless cards can be ordered through online banking and by following these steps:

 

1. Log in to Online Banking
2. On the My Overview page, scroll to your credit card account and click on the white arrow within the blue box
3. Once you have clicked on your selected credit card the blue box will expand. Please click the 'Manage Account' button to move onto the next step.
4. Within your credit card overview, select manage your account and then from the list available, select 'Get a replacement card and follow the on screen instructions.

 

Please note that contactless cards are not available to any of our Visa Credit Card or Mastercard Business Credit Card customers.

 

If you are unsure whether your card is contactless, please refer to our existing FAQ for more information 'How do I know if my card is a Contactless card?'

 

Find out more about contactless payments.

Comments
joe0675

Oh yeah! How?

Hi @joe0675

 

If you log into your online banking, on the left of the screen you'll find "Manage your account" and a drop down menu. Select "Manage your account" from the menu and you'll see the option "Get a replacement card". 

 

This means your current card will stay active until you receive and use your new card. If you don't have access to your online banking, you can call us on 0345 300 4278, available 24/7, and my colleagues can arrange this for you. 

Guinevere

I followed these instructions and ordered a new card, but it wasn't contactless.

I then contacted the call centre and was told that this only applies for Mastercard customers whereas I have a Visa card.  The only option, it seems, is to apply for another Tesco Credit Card which will be a Mastercard.

 

sarahlock

I want to order a contactless card for somebody else (my husband) who has a partner card. I can only order my own replacememt card through my online account, it says to contact you (Tesco Bank) to order for partner cards. But I can't find any way of contacting you other than by phone?

We'll need you to give us a call to order a new card for your partner, @sarahlock. We don't have another means of contact to do this I'm afraid. I've listed the relevant contact numbers below depending on which product you have, I hope this helps :-)

Credit Card: 0345 300 4278
Debit Card: 0345 835 3353 

Both lines available 24/7.

 
lesh25

Why is it so difficult to upgrade a Tesco Visa Clubcard credit card to a contactless card? I sent for a new card but it didn't have this essential facility so it was a total waste of time and means I rarely use the card now. The Tesco bank sites offer no lead on this fundamental issue. You are missing a trick Tesco Bank since it is so much easier for me now just to use a rival chargecard. 

Hi @lesh25, I'm sorry but currently we do not offer contactless Visa cards. I appreciate that this may not have been the answer that you hoped for.