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security number

Occasional Poster

security number

i have had a temporary security no texted to me, but ive tried to use it and its

not working, how long are they valid for after theyve been sent to you?

also my computer is not recognised on the banking log on? will this stop

me from being able to log in?

3 REPLIES
Your Community Expert

Re: security number

Hi @juditorquay, sorry to hear that you've had issues with your security number. The codes are valid for 30 days and reset your online security, including your recognised devices. If you call us on 0345 300 3511, available 24/7, a member of our team can help.

Occasional Poster

Re: security number

thanks, thats helpful

Occasional Poster

Re: security number

problem sorted, thanks