This must be the worst site I have ever encountered, I have been trying to access my documents for two days without success the help line is useless says they need my phone number which I have provided but heard nothing since
Hi@roberthellowell. I'm sorry to hear that you're not able to access your documents.
So we can help you register, please click @CET and then at the top right there is a green button that says 'Send Message'. You can send us your DOB, postcode and mobile number and we can email you a registration link. Please ensure all personal details are sent with a space between each of the characters – L I K E T H I S.
You also have the option to contact us on ourTwitter or Facebook pages to arrange this.