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Hey there, thank you for getting in touch. We normally advise that it takes 2 business days for payments to clear towards your credit card. I’m sorry that this seems to be taking longer than expected. I’m afraid we’re also limited in what we can discuss through this channel. It would be best to give us a call when you can anytime on 0345 300 4278 and my colleagues will be happy to help once security is confirmed. I hope this helps :) - Cheryl
You’re welcome. Please just give us a call when you’re able to and please advise us of your recent hospital stay too in relation to this. It may be that we need to trace the payment and relate it to your specific account, however it would be best to give us a call when you can and we can look into this further. Rest for now and get well soon :) - Cheryl