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Card not working for some sites and retailers

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Card not working for some sites and retailers

Hi, I have a problem with my debit card.

In most shops and sites it works fine, but in our local Spar it fails with "online banking only".

(It does not have a 5 as the 7th number)

On some sites including GiffGaff and Toolstation, the transaction goes through as authorised, then fails and the transaction is wiped. Sometimes it crashes the web page and I have to reload the browser.

 

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Re: Card not working for some sites and retailers

Hi there, I'm sorry to hear this. Can you please confirm your full name, DOB and postcode so I can look into this for you? - Thomas