Online banking

Online banking

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Please find our reduced opening hours and contact details below. Banking customer service Loans 0345 600 6016* Mon-Fri 8am – 6pm Sat & Sun 9am – 2pm Savings 0345 678 5678* Mon-Fri 8am – 6pm Sat & Sun 9am – 2pm Current Accounts 0345 835 3353* Mon-Fri 8am – 7.00pm Sat & Sun 8am – 7.00pm Credit Cards 0345 300 4278* Mon-Fri 8am – 7.00pm Sat & Sun 8am – 7.00pm Online Banking & Mobile App Help 0345 300 3511* Mon-Fri 8am – 7.00pm Sat & Sun 8am – 7.00pm Need help with a new application? 0345 300 4278* Mon-Fri 8am – 5pm Sat & Sun closed In financial difficulty? 0345 671 0677* Mon – Fri 9am – 7pm Sat 9am – 5pm Sun closed Lost or stolen card or suspected fraud? 0345 300 4278* Available 24/7   Insurance customer services Car Insurance 0345 673 0000* Mon-Fri 9am – 6pm   Sat 9am – 2pm Sun closed  Home Insurance 0345 674 6666* Mon-Fri 9am – 6pm   Sat 9am – 2pm Sun closed Pet Insurance 0345 078 3895* Mon-Fri 9am – 5pm   Sat and Sun closed   Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator.
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