For Loans: Once your application form has been processed, where we can, we’ll start your payment break from your next payment. If your payment is due within the next few days, your payment break may start from the following month. Don’t worry, we won’t apply any missed payment fees to your account.
For Credit Cards: The COVID-19 payment break will cover three payments – the one for the statement period in which you submit your application form, and the two payments that follow. If you submit your application form just after you’ve missed a payment and before you’ve had your new statement, we’ll count the missed payment as the first in your payment break.