We are committed to provide you business as usual and will keep issuing documents and important communications as normal. Whilst we endeavor to keep business disruption to a minimum, we want to take this opportunity to check we have your correct contact details and communication preferences. You may want to switch your preferences to electronic should postal services experience disruption.
We understand this time has brought financial challenges for many, and you might struggle with payments. To support you, we are waiving our default fees when processing your monthly payments through Premium Credit Ltd (PCL). There will also be no fees if you change your payment dates.
We might be able to provide further payment extensions if necessary. If your income has been impacted by COVID-19 and you are struggling with payments, please get in touch with us.