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Box Insurance

What are Top Up Miles and how can I purchase them?

Top Up Miles are additional miles you can buy if you need more miles (on top of your Policy Miles). If you need to buy Top Up Miles you are required to pay straightaway – it is not possible to pay in instalments or delay payment. You can use most major credit and debit cards and it can be done online via Your Portal on the Top Up Miles page, or by phone on 0330 022 2202*.

You can buy Top Up Miles in bundles of 250, 500, 1,000 or 2,000 miles at any time during the term of your policy. The cost of Top Up Miles depends on the price of your policy - this is called your cost per mile rate and it was set when you took out your policy, changed your details, or when you renewed. You can see the price of your Top Up Miles bundles on the Top Up Miles page in Your Portal and also on your Car Insurance Schedule.

Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator.