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69488members
20202posts

Calling all customers – do you want to make things ‘Beta’?

Community Manager

Community-BETA-Group-small.jpg

Last year in Your Community, we launched a Beta Testing Group – offering customers an opportunity to get involved in testing our new look Online Banking before it was available to all Tesco Bank customers, and then provide feedback. By doing this we were able to tailor the development, ensuring it not only met our customers’ needs, but was easy to use.

Last year’s beta group was the first time that we'd carried out this type of activity and we were delighted to see how willing customers were to get involved and help shape our services.

Building on this success we have decided to relaunch, enabling more customers to get involved. This year, we plan to expand the scope of the beta group, meaning that more and more functionality for Online Banking and the App will be tested in this way, including potentially an entire App re-design, digital PIN number reminders and the ability to update your personal details in-App. By doing this, we hope to gather even more insight which will help us continually develop and refine our products and services, ensuring that they not only deliver great value, but also exceptional service.

We believe that you, our customers, offer a great wealth of knowledge and understanding through your own experiences of using our services. This is why we established the Your Community site, providing a platform for all Tesco Bank customers to find out information, as well as sharing their thoughts, views and expertise. Today, thousands of Tesco Bank customers are registered on Your Community and we see on average over 250,000 visits to helpful content each month.

If you are interested in getting involved please comment below this article to say that you are! You will need to register to comment. We'll then reach out to you by private message to get some details and set you up with a beta version of Online Banking and/or the Mobile App depending on what you use now.

300 Comments
Frequent Browser

I’ve been a Tesco Bank customer from the Clubcard Plus days and would like to beta test new products :)

Occasional Browser

I would be interested in this. 

Occasional Browser

Yes I would be interested in helping with this and look forward to hearing more about it

Occasional Browser

Very interested in being involved!

Occasional Browser

Yes I would love to be involved in this. I do the beta testing for IOS so would be a great to see how your new apps work with new iOS versions 

Occasional Browser

I’m interested in testing beta versions of the app! :) 

RD3
Occasional Browser

Count me in please. 😀

Occasional Browser

Hello, 

I would very much be interested in participating. 

Thank you

Occasional Browser

I’d like to join the beta testing team please😊

New to this

I’d love to be involved :-) 

Occasional Browser

I would be interested in taking part

New to this

I’d be up for take part in this👍

Occasional Browser

Count me in. 

Occasional Browser

Hi, I’m interested in beta testing both banking and apps. 

 

Thanks, Aaron 

New to this

Sign me up

Occasional Browser

I would be interested in being a tester. I already do IOS beta testing on IPhones 

New to this

I would like to take part. 

New to this

I am interested in this as well please

Frequent Browser

I am interested

New to this

I would be interested in this.