Online banking

Online banking

cancel
Showing results for 
Search instead for 
Did you mean: 
76731members
22099posts

Calling all customers – do you want to make things ‘Beta’?

Community Manager

Community-BETA-Group-small.jpg

Hi folks - we've closed recruitment for the BETA Group. We will open it up again later in the year. Please watch this space, Jamie.

----------------------------------------------------

Last year in Your Community, we launched a Beta Testing Group – offering customers an opportunity to get involved in testing our new look Online Banking before it was available to all Tesco Bank customers, and then provide feedback. By doing this we were able to tailor the development, ensuring it not only met our customers’ needs, but was easy to use.

Last year’s beta group was the first time that we'd carried out this type of activity and we were delighted to see how willing customers were to get involved and help shape our services.

Building on this success we have decided to relaunch, enabling more customers to get involved. This year, we plan to expand the scope of the beta group, meaning that more and more functionality for Online Banking and the App will be tested in this way, including potentially an entire App re-design, digital PIN number reminders and the ability to update your personal details in-App. By doing this, we hope to gather even more insight which will help us continually develop and refine our products and services, ensuring that they not only deliver great value, but also exceptional service.

We believe that you, our customers, offer a great wealth of knowledge and understanding through your own experiences of using our services. This is why we established the Your Community site, providing a platform for all Tesco Bank customers to find out information, as well as sharing their thoughts, views and expertise. Today, thousands of Tesco Bank customers are registered on Your Community and we see on average over 250,000 visits to helpful content each month.

If you are interested in getting involved please comment below this article to say that you are! You will need to register to comment. We'll then reach out to you by private message to get some details and set you up with a beta version of Online Banking and/or the Mobile App depending on what you use now.

330 Comments
Here to Help

Very interested.

 

Similar to the comments above re the registration process, it would be nice if the password field was recognised by safari, working from a mobile and hate creating passwords.

Here to Help

I want to help! We need to stop building credit card apps from the bank’s perspective. It isn’t simply about money. It’s about helping people understand their habits and take control of their choices. I have ideas! I’ve also been responsible for UAT and UX teams in a former job so I have useful skills. 

Here to Help

Hey I’d love to be a part of the beta. 

Many thanks

Scott


@JamieJ wrote:

Community-BETA-Group-small.jpg

Last year in Your Community, we launched a Beta Testing Group – offering customers an opportunity to get involved in testing our new look Online Banking before it was available to all Tesco Bank customers, and then provide feedback. By doing this we were able to tailor the development, ensuring it not only met our customers’ needs, but was easy to use.

Last year’s beta group was the first time that we'd carried out this type of activity and we were delighted to see how willing customers were to get involved and help shape our services.

Building on this success we have decided to relaunch, enabling more customers to get involved. This year, we plan to expand the scope of the beta group, meaning that more and more functionality for Online Banking and the App will be tested in this way, including potentially an entire App re-design, digital PIN number reminders and the ability to update your personal details in-App. By doing this, we hope to gather even more insight which will help us continually develop and refine our products and services, ensuring that they not only deliver great value, but also exceptional service.

We believe that you, our customers, offer a great wealth of knowledge and understanding through your own experiences of using our services. This is why we established the Your Community site, providing a platform for all Tesco Bank customers to find out information, as well as sharing their thoughts, views and expertise. Today, thousands of Tesco Bank customers are registered on Your Community and we see on average over 250,000 visits to helpful content each month.

If you are interested in getting involved please comment below this article to say that you are! You will need to register to comment. We'll then reach out to you by private message to get some details and set you up with a beta version of Online Banking and/or the Mobile App depending on what you use now.


 

Here to Help

Love to be a part of this 


@JamieJ wrote:

Community-BETA-Group-small.jpg

Last year in Your Community, we launched a Beta Testing Group – offering customers an opportunity to get involved in testing our new look Online Banking before it was available to all Tesco Bank customers, and then provide feedback. By doing this we were able to tailor the development, ensuring it not only met our customers’ needs, but was easy to use.

Last year’s beta group was the first time that we'd carried out this type of activity and we were delighted to see how willing customers were to get involved and help shape our services.

Building on this success we have decided to relaunch, enabling more customers to get involved. This year, we plan to expand the scope of the beta group, meaning that more and more functionality for Online Banking and the App will be tested in this way, including potentially an entire App re-design, digital PIN number reminders and the ability to update your personal details in-App. By doing this, we hope to gather even more insight which will help us continually develop and refine our products and services, ensuring that they not only deliver great value, but also exceptional service.

We believe that you, our customers, offer a great wealth of knowledge and understanding through your own experiences of using our services. This is why we established the Your Community site, providing a platform for all Tesco Bank customers to find out information, as well as sharing their thoughts, views and expertise. Today, thousands of Tesco Bank customers are registered on Your Community and we see on average over 250,000 visits to helpful content each month.

If you are interested in getting involved please comment below this article to say that you are! You will need to register to comment. We'll then reach out to you by private message to get some details and set you up with a beta version of Online Banking and/or the Mobile App depending on what you use now.


 

Here to Help

Hi! 

I would very much like to be a part of the Tesco Online Beta Testing. Please accept me as part of this program. 

 

Thanks!

Here to Help

I’d be interested in doing this. I’m a full time software tester and always enjoy doing these beta’s

Here to Help

I’m interested 

Here to Help

Hi there, I would really like to be involved in any beta testing that is available. I love many features of the TESCO Bank app and would love to see further features added to help create an over all better experience for users. I look forward to hearing from you. 

Here to Help

I would love to be involved in testing your online / App functionality.  I have a good eye for detail and have extensive experience in end user testing. 

Online Shopper

Hi, I am interested in taking part in the beta test group, regards, Mol1