Type: Posts; User: ChristinaG; Keyword(s):

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  1. Hi @AustinA40...

    Posted by ChristinaG, Today
    Thread: AustinA40
    Hi @AustinA40, sorry to hear this. @25H is correct, this can take up to 2 working days to appear on the account. If you want to double check the account details, please contact our Credit Card team...
    4 Replies
    64 Views
  2. We are really sorry about this, @billcreighton...

    Posted by ChristinaG, 24-11-20
    We are really sorry about this, @billcreighton. Please follow the link I've included in my private message to submit this again. Apologies again for the inconvenience caused.
    12 Replies
    2,141 Views
  3. Hi @aiyesha786...

    Posted by ChristinaG, 23-11-20
    Hi @aiyesha786, sorry to hear you had problems sending us a message! @25H and @CSKBrambles are correct, all newly issued MasterCard credit cards are contactless and you should see the symbol on the...
    4 Replies
    361 Views
  4. Hi @richy01908...

    Posted by ChristinaG, 18-11-20
    Hi @richy01908, sorry to hear this. It's likely we would require the paperwork from the merchant if we were able to look into this for you, but please send us a private message to Tesco-Bank and we...
    5 Replies
    3,426 Views
  5. Hi @pennyJ...

    Posted by ChristinaG, 13-11-20
    Hi @pennyJ, I'm really sorry to hear his. Please follow the steps that @25H has confirmed so we can take a look into this for you.
    11 Replies
    3,855 Views
  6. Can you please send over a private message so we...

    Posted by ChristinaG, 10-11-20
    Can you please send over a private message so we can discuss this in more detail, @sw1mb0ytesc0? I can see @25H has given the steps on how to do this, so please follow those and we will do our best...
    8 Replies
    4,994 Views
  7. Hi @sw1mb0ytesc0...

    Posted by ChristinaG, 10-11-20
    Hi @sw1mb0ytesc0, I'm sorry to hear this! We haven't changed or updated our systems on this, so its strange that this has changed for you. I'm not sure we will be able to sort this on our end, but we...
    8 Replies
    4,994 Views
  8. Hi nottakenddforcc...

    Posted by ChristinaG, 09-11-20
    Hi nottakenddforcc, sorry to hear about this. Please send us a private message following the steps that @25H has confirmed. Thanks for helping out again here Caz!

    If you would rather call, please...
    3 Replies
    2,183 Views
  9. Hi @Mwich...

    Posted by ChristinaG, 05-11-20
    Hi @Mwich, we are so glad to hear you have received the refund! Please let us know if you need anything else :)
    84 Replies
    18,019 Views
  10. Hey @heanor_man_34...

    Posted by ChristinaG, 05-11-20
    Hey @heanor_man_34, I'm really hoping things will be looking better by Christmas too! We aren't in a second lockdown (yet) up in Scotland, I really hope we can try and avoid it, especially over...
    7 Replies
    2,092 Views

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