Type: Posts; User: Sheena1975; Keyword(s):

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  1. Hi Sending a private message really is the way...

    Posted by Sheena1975, 21-10-20
    Hi

    Sending a private message really is the way to go as they can give you an update as to whats going on. My claim was refunded in 10 weeks however it was then disputed by the supplier so the...
    84 Replies
    18,019 Views
  2. ​​​​​​​thanks, i found it xx

    Posted by Sheena1975, 21-10-20
    ​​​​​​​thanks, i found it xx
    20 Replies
    7,431 Views
  3. Re: Dispute reported for goods not received but no response from Tesco

    Posted by Sheena1975, 06-10-20
    Hi Try not to lose heart if it takes longer than 6 weeks, my claim took 10 weeks but the supplier then has 45 days to dispute the charge back which they did about day 42!!! so then had to wait...
    8 Replies
    2,434 Views
  4. Re: Charge Back

    Posted by Sheena1975, 06-10-20
    Thread: Charge Back
    Hi Yes sadly things are taking longer than 6 weeks at the moment, it would probably be a good idea if Tesco changed the automated response to reflect that. If you send a private message to they...
    5 Replies
    2,416 Views
  5. Re: Tesco Bank Dispute

    Posted by Sheena1975, 01-10-20
    Hi Try not to get disheartened by messages you see on here, yes it is taking longer than 6 weeks and its hard to speak to anyone on the phone, as has advised send a PM to and someone will liaise...
    45 Replies
    20,346 Views
  6. Re: Swift code on Credit Card

    Posted by Sheena1975, 01-10-20
    Hi Surely if you paid by the credit they are refunding to they should have your details in their system? They should be able to do a simple refund to that account? I frequently shop overseas and...
    8 Replies
    1,918 Views
  7. Re: Charge showing up as pending and processed too.

    Posted by Sheena1975, 01-10-20
    Hi It is worrying that the amount is still showing in pending after 6 days? Are you able to view your statement yet and check what's showing on there? It really is frustrating trying to get...
    10 Replies
    2,024 Views
  8. Re: How long is charge back taking?

    Posted by Sheena1975, 01-10-20
    Hi You have done the right thing sending a PM, you should get a reply pretty soon and hopefully things will move on for you, there's no denying it is a slow process but hang in there it will get...
    84 Replies
    18,019 Views
  9. Re: Tesco offer exclusive deals to Clubcard customers.

    Posted by Sheena1975, 29-09-20
    HI Caz Thinking about it maybe its good there is no list - im a sucker for buying stuff just because its on offer rather than because I actually NEED it haha Thanks
    20 Replies
    7,431 Views
  10. Re: Credit Card Balance Refund

    Posted by Sheena1975, 29-09-20
    Hi I may be wrong (it happens more than id like lol) but I think faster payments are only available on certain transactions, Tesco usually give it as an option where its available - like on...
    6 Replies
    1,312 Views

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