Type: Posts; User: RobbieT

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  1. @Lpj...

    Posted by RobbieT, Today
    @Lpj I'm sorry to hear that. Have you activated your Clubcard Pay+ debit card and ensured that you've entered the correct card details?
    1 Replies
    24 Views
  2. Hi @Lpj...

    Posted by RobbieT, Today
    Hi @Lpj, sorry for the delay in getting back to you. When you login to the Tesco Bank Mobile Banking app, you should see your Clubcard Pay+ account and balance. If you've not yet activated the card,...
    1 Replies
    24 Views
  3. Hi @paul795...

    Posted by RobbieT, Today
    Hi @paul795, thanks for getting in touch. We did make some updates to Online Banking so I'm afraid the option to download transactions by statement isn't currently available. You can still download...
    1 Replies
    32 Views
  4. Hi @JJB237...

    Posted by RobbieT, Today
    Hi @JJB237, thanks for getting in touch. You would need to make an application for a new account to benefit from this rate. You can apply by logging into online banking and scrolling down to the...
    54 Replies
    73,939 Views
  5. Hi @emoore8266...

    Posted by RobbieT, 20-09-21
    Hi @emoore8266, thanks for getting in touch. You can view and manage your maturity options online before the account matures. To do this, please login to online banking and click the (>) under your...
    1 Replies
    82 Views
  6. Hi @jamescotton93...

    Posted by RobbieT, 16-09-21
    Hi @jamescotton93, I've replied to the private message you sent through :)
    3 Replies
    247 Views
  7. Hi @GW7...

    Posted by RobbieT, 16-09-21
    Hi @GW7, sorry to hear that! Could you please send a private message to Tesco-Bank so we can investigate further?
    1 Replies
    164 Views
  8. Hi @TERRYLA14...

    Posted by RobbieT, 16-09-21
    Hi @TERRYLA14, I'm sorry you feel this way. When a customer opens a new Savings account, we must send a signature letter out for you to sign and return so that we can confirm your identity, even if...
    21 Replies
    3,272 Views
  9. @TomCustomer...

    Posted by RobbieT, 16-09-21
    @TomCustomer I'm sorry to hear that! I'm afraid we don't currently offer any other card designs but I've passed on your comments as feedback to the relevant team today.
    8 Replies
    10,776 Views
  10. Hi @Chrisgwilliams...

    Posted by RobbieT, 07-09-21
    Hi @Chrisgwilliams, sorry to hear about that. Replacement cards can be ordered through online banking by following these steps:

    1. Log in to Online Banking and scroll to your credit card account....
    2 Replies
    1,410 Views

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