Type: Posts; User: CherylV; Keyword(s):

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  1. Hey @ingridkench...

    Posted by CherylV, Yesterday
    Hey @ingridkench, thank you for getting in touch. I’m sorry to hear about this. Usually if the merchant has definitely refunded you, we should be able to see it on our systems and you should also be...
    6 Replies
    455 Views
  2. Hey partridge528, I’m so sorry to hear about...

    Posted by CherylV, Yesterday
    Thread: Credit card
    Hey partridge528, I’m so sorry to hear about this. Can you please confirm whether you can see this balance online on our website or is this through PRA?

    If it’s through us, please send us a...
    5 Replies
    425 Views
  3. These are excellent tips @KellyT...

    Posted by CherylV, Yesterday
    These are excellent tips @KellyT :) So glad you've been able to use these! Interesting fact - mindfulness and meditation actually rewires the brain and provides further clarity in your thinking. It's...
    2 Replies
    90 Views
  4. Great work 25H, thanks for helping out here :)...

    Posted by CherylV, 06-02-21
    Great work 25H, thanks for helping out here :) Hope you got this sorted cleungs
    5 Replies
    2,326 Views
  5. Hey Rob1987, thanks for getting in touch. If you...

    Posted by CherylV, 23-01-21
    Hey Rob1987, thanks for getting in touch. If you just have a minimum or fixed payment set up, we will always collect this as long as there is balance left to pay. If you've paid off the full amount...
    11 Replies
    4,392 Views
  6. Thank you for stepping in to help here...

    Posted by CherylV, 30-12-20
    Thread: Lost debit card
    Thank you for stepping in to help here CSKBrambles and 25H :)

    Hope you got on okay with this GaryL!
    3 Replies
    2,500 Views
  7. What a good way to look at it tpayne1987 :) You...

    Posted by CherylV, 26-12-20
    What a good way to look at it tpayne1987 :) You may have just ignited my love for yoga again. I fell out of it due to not being able to do face to face classes! That could be my early New Year's...
    9 Replies
    9,547 Views
  8. Hey goatmeat, I'm so sorry to hear about this. As...

    Posted by CherylV, 12-12-20
    Hey goatmeat, I'm so sorry to hear about this. As mentioned by 25H, you can raise a dispute with us under goods not received and we'll process this as soon as we can. Please follow the above link to...
    3 Replies
    2,107 Views
  9. Hey Kmortimore, thank you for getting in touch....

    Posted by CherylV, 12-12-20
    Hey Kmortimore, thank you for getting in touch. I'm afraid we don't have access to Pet Insurance here. It would be best to contact the Pet Insurance Team on the above number. Thank you for helping...
    3 Replies
    2,139 Views
  10. Thank you @25H...

    Posted by CherylV, 12-12-20
    Thank you @25H and @CSKBrambles for helping out here :)

    Hey @timfawcett, thank you for getting in touch. Please just send us a private message following the above steps and we'll be happy to help!
    4 Replies
    2,701 Views

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