Type: Posts; User: JoeC

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  1. Hi everyone, thanks for your messages about this....

    Posted by JoeC, 19-11-21
    Hi everyone, thanks for your messages about this. We are working to resolve this issue just now and hope to have the transaction downloads working as they should as soon as possible. Thanks for your...
    8 Replies
    249 Views
  2. Hi Uptonm01, sorry about this. We are looking...

    Posted by JoeC, 19-11-21
    Hi Uptonm01, sorry about this. We are looking into this issue just now and hope to have it resolved as soon as possible. Apologies for the inconvenience in the meantime.
    232 Replies
    96,546 Views
  3. Hi Boogs9, thanks for getting in touch. We don't...

    Posted by JoeC, 05-11-21
    Thread: No google pay
    Hi Boogs9, thanks for getting in touch. We don't currently have plans to introduce support for Google Pay, I'm afraid. If this changes, we will communicate this with our customers via this Community....
    3 Replies
    344 Views
  4. Hi @Clarelj...

    Posted by JoeC, 05-11-21
    Thread: Dementia
    Hi @Clarelj, I'm so sorry to hear this. As 25H mentioned, you will need to give us a call on the number above or send us an email to the address above in order to look into this further. If you have...
    2 Replies
    799 Views
  5. Hi @Royef...

    Posted by JoeC, 27-10-21
    Hi @Royef, thanks for getting in touch. Please click here and you will be taken to the page which details all of your payment options for the credit card. The faster payment sort code and account...
    1 Replies
    241 Views
  6. Hi @Toriamigo...

    Posted by JoeC, 27-10-21
    Hi @Toriamigo, have you received the money transfer funds to your debit card yet? This should be processed by now. 😊
    2 Replies
    228 Views
  7. Hi @Ardslad...

    Posted by JoeC, 27-10-21
    Thread: Curve Card
    Hi @Ardslad, thanks for the extra information. Just to check, are the issues with viewing the transactions appearing on our mobile app/online banking when you use the Curve card for your Tesco Bank...
    10 Replies
    848 Views
  8. Hi @ziggy1943...

    Posted by JoeC, 20-10-21
    Hi @ziggy1943, I'm glad you managed to get this sorted over the phone, apologies for the issues you were having previously. Although the account is not designed to hold large balances and there is a...
    8 Replies
    840 Views
  9. Hi @richardinalex...

    Posted by JoeC, 11-10-21
    Hi @richardinalex, thanks for getting in touch. You should be able to see up to 5 years of statements via online banking, but if the transactions go back further than this, we can check them for you...
    3 Replies
    5,476 Views
  10. Hey @sj66...

    Posted by JoeC, 06-10-21
    Hey @sj66, thanks for getting in touch. If you give someone else your Clubcard Pay+ sort code and account number, they will be able to transfer money directly into the account. I'm sorry that you've...
    10 Replies
    2,985 Views

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