Type: Posts; User: RobbieT

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  1. Hi @chakraram...

    Posted by RobbieT, 21-01-22
    Hi @chakraram, sorry you've not received this yet. Following a successful application, you should receive your PIN within 3-6 days followed by your card within 5-7 days, so it looks like this may...
    1 Replies
    111 Views
  2. Hi @Jacko09...

    Posted by RobbieT, 19-01-22
    Hi @Jacko09 I can see that Scooter has replied with some guidance above. Have you been able to try this?
    3 Replies
    170 Views
  3. Hi @Chris321...

    Posted by RobbieT, 19-01-22
    Hi @Chris321, thanks for getting in touch. As @Scooter has mentioned above, you can do this easily on the Mobile App. Just select your Round Up account then 'Transfer' from the navigation menu at the...
    3 Replies
    368 Views
  4. Hi @rfinella...

    Posted by RobbieT, 17-01-22
    Thread: 1 point?
    Hi @rfinella, I'm glad you've got your additional point now! It can take up to 5 working days for the bonus points to arrive :)
    3 Replies
    150 Views
  5. Hi @mathaddon...

    Posted by RobbieT, 17-01-22
    Hi @mathaddon, thanks for getting in touch. We do hope to offer joint accounts and connected cards on Clubcard Pay+ shortly, however I don't have an exact date for this at the moment. Please keep an...
    1 Replies
    117 Views
  6. Rjun Your Clubcard entitles you to a discount...

    Posted by RobbieT, 17-01-22
    Rjun Your Clubcard entitles you to a discount which is automatically deducted from the premium. I'm afraid we can't add your Clubcard number to a policy which has already started, however we normally...
    6 Replies
    6,242 Views
  7. Hi @Redcar123...

    Posted by RobbieT, 17-01-22
    Hi @Redcar123, can you let me know a bit more about the issues you're having with logging in to Your Insurance Account (YIA)? We send the renewal 3 weeks before the renewal date, and it would be...
    1 Replies
    112 Views
  8. Hi @Sergioneme...

    Posted by RobbieT, 17-01-22
    Hi @Sergioneme, thanks for getting in touch. Please send a private message to Tesco-Bank and we'll be able to assist further with this.
    3 Replies
    221 Views
  9. Hey Pete, thanks for getting in touch. You can...

    Posted by RobbieT, 12-01-22
    Hey Pete, thanks for getting in touch. You can find all of the information you need and raise a claim here. Please let me know if you have any more questions.
    1 Replies
    177 Views
  10. Hi @ruthnancekivell...

    Posted by RobbieT, 12-01-22
    Hi @ruthnancekivell, thanks for getting in touch. A balance transfer can take 2-3 full working days to be processed once you've activated your card. Are you looking to cancel this balance transfer?
    1 Replies
    166 Views
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