Type: Posts; User: CherylV; Keyword(s):

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  1. Hey @MARJCROSSLAND...

    Posted by CherylV, 24-04-21
    Thread: Change of car
    Hey @MARJCROSSLAND, I'm sorry to hear about this. Thanks for helping out here 25H :)

    If it's standard car insurance, you can update this on your insurance account (YIA) by following these steps:...
    2 Replies
    515 Views
  2. Hey heanor_man_34, I've just replied to your...

    Posted by CherylV, 03-04-21
    Hey heanor_man_34, I've just replied to your private message about this. We'll get this deleted for you. Thank you so much for all of your help and being part of our team! We're so sorry to see you...
    26 Replies
    17,648 Views
  3. I’m sorry to hear about your experience @McNeal...

    Posted by CherylV, 27-03-21
    I’m sorry to hear about your experience @McNeal. We aim to always be utterly respectful to everyone. I’m so sorry if this hasn’t been the case for you. This deeply concerns me and we never want to...
    22 Replies
    5,208 Views
  4. Hey @AndyRyan70...

    Posted by CherylV, 13-03-21
    Thread: Change of car
    Hey @AndyRyan70, thank you for getting in touch. You are completing the right steps online to make the change, as only the cost to change this will be displayed. This won't display the full cost for...
    3 Replies
    1,863 Views
  5. Hey @ingridkench...

    Posted by CherylV, 06-03-21
    Hey @ingridkench, thank you for getting in touch. I’m sorry to hear about this. Usually if the merchant has definitely refunded you, we should be able to see it on our systems and you should also be...
    9 Replies
    7,706 Views
  6. Hey partridge528, I’m so sorry to hear about...

    Posted by CherylV, 06-03-21
    Thread: Credit card
    Hey partridge528, I’m so sorry to hear about this. Can you please confirm whether you can see this balance online on our website or is this through PRA?

    If it’s through us, please send us a...
    5 Replies
    4,608 Views
  7. These are excellent tips @KellyT...

    Posted by CherylV, 06-03-21
    These are excellent tips @KellyT :) So glad you've been able to use these! Interesting fact - mindfulness and meditation actually rewires the brain and provides further clarity in your thinking. It's...
    3 Replies
    3,013 Views
  8. Great work 25H, thanks for helping out here :)...

    Posted by CherylV, 06-02-21
    Great work 25H, thanks for helping out here :) Hope you got this sorted cleungs
    5 Replies
    3,988 Views
  9. Hey Rob1987, thanks for getting in touch. If you...

    Posted by CherylV, 23-01-21
    Hey Rob1987, thanks for getting in touch. If you just have a minimum or fixed payment set up, we will always collect this as long as there is balance left to pay. If you've paid off the full amount...
    11 Replies
    6,525 Views
  10. Thank you for stepping in to help here...

    Posted by CherylV, 30-12-20
    Thread: Lost debit card
    Thank you for stepping in to help here CSKBrambles and 25H :)

    Hope you got on okay with this GaryL!
    3 Replies
    3,346 Views

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