Type: Posts; User: MargaretC; Keyword(s):

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  1. Re: How do I log in to my credit card account online?

    Posted by MargaretC, 11-08-16
    Hi @thailand230 sorry to hear you've been locked out of your online banking. If your security is locked and the computer you are using is not recognised we will need to send you a temporary security...
    1 Replies
    246 Views
  2. Re: How do I ask you to recognise my device?

    Posted by MargaretC, 11-08-16
    Hi @Lyn-1 I'm sorry to hear about the issues you've had logging into your account. The computer not being recognised may be due to an update on your browser, clearing cookies or history on your...
    4 Replies
    424 Views
  3. Re: How do I ask you to recognise my device?

    Posted by MargaretC, 11-08-16
    Sorry for the delay in responding if you're still having problems accessing your account, best to speak to our Online Banking Team on telephone 0345 300 3511 available 24/7 they can arrange to send...
    4 Replies
    424 Views
  4. Re: What happens when I apply for a Tesco Bank loan?

    Posted by MargaretC, 11-08-16
    Hi @HANNAH1978 sorry for the delay. If this hasn't yet been resolved, please contact our Loans Team on 0345 600 6016 they're available Mon - Fri 8am - 8pm and Sat - Sun 9am - 5pm they are best to...
    3 Replies
    331 Views
  5. Re: How long will it take to get my loan?

    Posted by MargaretC, 11-08-16
    Hi  thanks for contacting us. A loan application needs to be completed within 30 days of the application, therefore sounds as if you've returned documents too late. Best to speak to the Loans Team...
    1 Replies
    281 Views
  6. Re: Paying your Credit Card

    Posted by MargaretC, 11-08-16
    Sorry to hear your access code has not arrived @GraL Our online Banking Team on telephone number 0345 300 3511 are best to help, they're available 24/7. If your computer is saying it's not...
    1 Replies
    292 Views
  7. Re: Fixed Rate Saver Account?

    Posted by MargaretC, 11-08-16
    Hi @oscarricher, thanks for opening your account with us. You will receive a certificate of deposit in the post. The maturity date would be dated as from the funding of the account, i.e. if it's a 5...
    1 Replies
    267 Views
  8. Re: credit card repayment from abroad

    Posted by MargaretC, 11-08-16
    Sorry about the confusion @kshehari we’re unable to confirm the payment has been received as we would need your details to check. Please private message your full name, date of birth and post code to...
    4 Replies
    856 Views
  9. Re: Current Account Deposit In-Store

    Posted by MargaretC, 11-08-16
    Sorry to hear to your deposit wasn't showing when you checked @Angb177 please check your account again, if the funds have not been credited please private message @ScottW and include @AdamF with...
    18 Replies
    1,130 Views
  10. Re: Fingerprint on login on App

    Posted by MargaretC, 11-08-16
    Hi @jasonc1237 sorry for the confusion regarding the date for fingerprint authentication. The end of June was originally the date we were aiming for however this has been delayed and we're unable to...
    6 Replies
    1,280 Views

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