Type: Posts; User: Shimmer

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  1. Re: Thomas Cook

    Posted by Shimmer, 17-10-19
    Thread: Thomas Cook
    Thanks for reply. The funds have been credited to my account although not showing in transaction list but the balance if my card has changed and it a minus balance now. Will the credit eventually...
    352 Replies
    141,545 Views
  2. Re: Thomas Cook

    Posted by Shimmer, 17-10-19
    Thread: Thomas Cook
    Hello Tesco. I have received a credit on my credit card balance and received a text to confirm my dispute has been dealt with. Thank you for this. I wanted to check, is it possible to request funds...
    352 Replies
    141,545 Views
  3. Re: Thomas Cook

    Posted by Shimmer, 27-09-19
    Thread: Thomas Cook
    Hi. I have received another update email to say that claims are not moving forward as tesco bank is awaiting further guidance. What guidance? Can anyone explain?? Anxious to know that our claim us...
    352 Replies
    141,545 Views
  4. Re: Thomas Cook

    Posted by Shimmer, 25-09-19
    Thread: Thomas Cook
    I have a question for Tesco bank. I received an update email yesterday to say you were awaiting industry guidance before proceeding. Can you explain what this means as I am concerned about why there...
    352 Replies
    141,545 Views
  5. Re: Thomas Cook

    Posted by Shimmer, 23-09-19
    Thread: Thomas Cook
    Just to say - checked my spam folder and there was actually an auto response from Tesco Bank which states "Thank you for your email, please accept this auto-response as confirmation that your...
    352 Replies
    141,545 Views
  6. Re: Thomas Cook

    Posted by Shimmer, 23-09-19
    Thread: Thomas Cook
    Thanks. I called this morning at 8am and was advised to email the above address. I sent all the information in this morning. Will each customer's email get acknowledged so they know it has been...
    352 Replies
    141,545 Views
  7. Easter

    Posted by Shimmer, 21-03-16
    Thread: Easter
    My tesco credit card statement generates on the 27th of the month. As this lands on Easter does anyone know how this affects things? When will the statement generate and will it change my payment...
    1 Replies
    1,517 Views

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