Type: Posts; User: CherylV; Keyword(s):

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  1. Hey Key, I'm so sorry to hear about this. So we...

    Posted by CherylV, 19-05-21
    Hey Key, I'm so sorry to hear about this. So we can look into this further, can you please send us a private message to Tesco-Bank and we'll look further into this? If you could please include your...
    6 Replies
    1,393 Views
  2. Hey @MARJCROSSLAND...

    Posted by CherylV, 24-04-21
    Thread: Change of car
    Hey @MARJCROSSLAND, I'm sorry to hear about this. Thanks for helping out here 25H :)

    If it's standard car insurance, you can update this on your insurance account (YIA) by following these steps:...
    2 Replies
    1,190 Views
  3. Hey heanor_man_34, I've just replied to your...

    Posted by CherylV, 03-04-21
    Hey heanor_man_34, I've just replied to your private message about this. We'll get this deleted for you. Thank you so much for all of your help and being part of our team! We're so sorry to see you...
    26 Replies
    20,699 Views
  4. I’m sorry to hear about your experience @McNeal...

    Posted by CherylV, 27-03-21
    I’m sorry to hear about your experience @McNeal. We aim to always be utterly respectful to everyone. I’m so sorry if this hasn’t been the case for you. This deeply concerns me and we never want to...
    22 Replies
    7,756 Views
  5. Hey @AndyRyan70...

    Posted by CherylV, 13-03-21
    Thread: Change of car
    Hey @AndyRyan70, thank you for getting in touch. You are completing the right steps online to make the change, as only the cost to change this will be displayed. This won't display the full cost for...
    3 Replies
    2,423 Views
  6. Hey @ingridkench...

    Posted by CherylV, 06-03-21
    Hey @ingridkench, thank you for getting in touch. I’m sorry to hear about this. Usually if the merchant has definitely refunded you, we should be able to see it on our systems and you should also be...
    9 Replies
    8,606 Views
  7. Hey partridge528, I’m so sorry to hear about...

    Posted by CherylV, 06-03-21
    Thread: Credit card
    Hey partridge528, I’m so sorry to hear about this. Can you please confirm whether you can see this balance online on our website or is this through PRA?

    If it’s through us, please send us a...
    5 Replies
    5,188 Views
  8. These are excellent tips @KellyT...

    Posted by CherylV, 06-03-21
    These are excellent tips @KellyT :) So glad you've been able to use these! Interesting fact - mindfulness and meditation actually rewires the brain and provides further clarity in your thinking. It's...
    3 Replies
    4,713 Views
  9. Great work 25H, thanks for helping out here :)...

    Posted by CherylV, 06-02-21
    Great work 25H, thanks for helping out here :) Hope you got this sorted cleungs
    5 Replies
    4,382 Views
  10. Hey Rob1987, thanks for getting in touch. If you...

    Posted by CherylV, 23-01-21
    Hey Rob1987, thanks for getting in touch. If you just have a minimum or fixed payment set up, we will always collect this as long as there is balance left to pay. If you've paid off the full amount...
    11 Replies
    6,958 Views

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