Type: Posts; User: nzh; Keyword(s):

Search:

  1. Re: How long is charge back taking?

    Posted by nzh, 29-09-20
    Hello Chris and Cas I'm writing to notify you of success with my charge back claim and my complaint.I received a text and email yesterday from Customer Relations telling me that my complaint...
    84 Replies
    19,026 Views
  2. Re: How long is charge back taking?

    Posted by nzh, 23-09-20
    Hi Chris and Caz A further PM from Nia @Tesco-Bank this morning confirming the complaint has been logged and it has a reference number . Investigating the complaint could take up to 8 weeks...
    84 Replies
    19,026 Views
  3. Re: How long is charge back taking?

    Posted by nzh, 22-09-20
    Hello RossM and Caz I have sent a private message to @Tesco-Bank at 1510 today 22 September 2020, marked FAO RossM, asking for my case to be raised as a complaint. I've also said that I don't...
    84 Replies
    19,026 Views
  4. Re: How long is charge back taking?

    Posted by nzh, 22-09-20
    Hello Caz @25H I'm afraid that your reply hasn't helped me. The link that you embedded in your reply takes me to the procedure on how to raise a claim, which I did on 5 June 2020. The 21 days is the...
    84 Replies
    19,026 Views
  5. Re: How long is charge back taking?

    Posted by nzh, 21-09-20
    Hi Chris @CSKBrambles Despite the earlier optimism over three weeks ago, I have heard nothing further from the Disputes Team about my case which was first reported to them on 5 June 2020, that's 109...
    84 Replies
    19,026 Views
  6. Re: How long is charge back taking?

    Posted by nzh, 31-08-20
    Hi Chris I've received a PM from Amanda who has escalated my claim to the Disputes Team, but I have to give them 21 days to process the claim; Amanda also wrote that the DT will send me a text when...
    84 Replies
    19,026 Views
  7. Re: How long is charge back taking?

    Posted by nzh, 28-08-20
    Hi My private message to Ross was finally accepted by the system on the second attempt this morning.nzh
    84 Replies
    19,026 Views
  8. Re: How long is charge back taking?

    Posted by nzh, 27-08-20
    By the way, in my reply above, the Community Board's automated monitoring and editing tool has replaced either the words "private message", or "p.m." with the *Beep* - that wasn't me using...
    84 Replies
    19,026 Views
  9. Re: How long is charge back taking?

    Posted by nzh, 26-08-20
    Hi CazThanks, I've been trying to PM for around 24 hours (ok not during the dark hours). I've sent separate responses to Chris and Ross via the Board.Regards - nzh
    84 Replies
    19,026 Views
  10. Re: How long is charge back taking?

    Posted by nzh, 26-08-20
    Thanks ChrisI'm reluctant to clear my cache, I use the browser for many other applications and don't want the potential hassle caused to other sites if I clear it. I'm a Luddite and prefer to use my...
    84 Replies
    19,026 Views

© 2020 Tescobank.com All rights reserved
Sitemap