Type: Posts; User: ChristopherP

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  1. Hey there, thanks for getting in touch. Your...

    Posted by ChristopherP, Today
    Hey there, thanks for getting in touch. Your Clubcard Pay+ debit card is your Clubcard, so you can use it to collect points and it will also allow you to get Clubcard prices on eligible products.
    2 Replies
    32 Views
  2. Hey there, thanks for getting in touch. Your...

    Posted by ChristopherP, Today
    Hey there, thanks for getting in touch. Your Clubcard number is stated on the back of the card. You still collect points on the card and you can learn more about this here. Our numbers aren't free,...
    1 Replies
    14 Views
  3. Sorry to hear the card hasn't been working...

    Posted by ChristopherP, Today
    Sorry to hear the card hasn't been working online. It could be that we've tried to send a text or a notification via the app for your wife to authenticate the online purchase. If we don't have up to...
    1 Replies
    21 Views
  4. Hey there, thanks for getting in touch. Which...

    Posted by ChristopherP, Today
    Thread: Saving account
    Hey there, thanks for getting in touch. Which type of Savings account do you hold with us?
    2 Replies
    21 Views
  5. Sorry to hear you haven't received your PIN. Is...

    Posted by ChristopherP, Today
    Thread: No pin received
    Sorry to hear you haven't received your PIN. Is this for a new account, or is it a PIN reminder you've requested?
    1 Replies
    16 Views
  6. Hey there, thanks for getting in touch. Only the...

    Posted by ChristopherP, Today
    Thread: TCC Mobile app
    Hey there, thanks for getting in touch. Only the primary cardholder can use the mobile app. Hope this clarifies things for you.
    1 Replies
    17 Views
  7. Sorry to hear you haven't had an update. The...

    Posted by ChristopherP, Today
    Sorry to hear you haven't had an update. The timescale for resolving Disputes is around 3 weeks at the moment. If you send us a private message here we'll check on the status for you.
    1 Replies
    21 Views
  8. Hey there, really sorry to hear this and I...

    Posted by ChristopherP, 18-01-22
    Hey there, really sorry to hear this and I completely appreciate your frustration. On occasion, we may ask to you authenticate a purchase via the mobile app or by sending you an SMS. However, if we...
    2 Replies
    345 Views
  9. Hey there, thanks for getting in touch. There are...

    Posted by ChristopherP, 18-01-22
    Hey there, thanks for getting in touch. There are no plans to increase Clubcard rewards for Tesco Bank products at this stage. However, I will pass your comments on as feedback to the appropriate...
    1 Replies
    326 Views
  10. Whitefield1982 Hey! If you send a private message...

    Posted by ChristopherP, 10-01-22
    Whitefield1982 Hey! If you send a private message to @Tesco-Bank, we'll calculate this for you :)
    3 Replies
    221 Views
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