Type: Posts; User: JoeC

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  1. Hi @sammieuk...

    Posted by JoeC, Yesterday
    Hi @sammieuk, I'm sorry about the delay in getting back to you on this. Are you still waiting for the refund to show on your balance? Refunds should increase your available credit as soon as we...
    1 Replies
    116 Views
  2. Hi @Crepello...

    Posted by JoeC, Yesterday
    Hi @Crepello, thanks for getting in touch. Yes, you can transfer money from your Clubcard Pay+ account to another account in your name via the Tesco Bank mobile app. I hope this helps!
    1 Replies
    40 Views
  3. Hi @Asoodan...

    Posted by JoeC, Yesterday
    Hi @Asoodan, thanks for getting in touch. Do you have access to online banking for the credit card? If so, you can view up to 5 years of statements in PDF format on there. I hope this helps!
    12 Replies
    1,844 Views
  4. Hi @DS2250...

    Posted by JoeC, Yesterday
    Hi @DS2250, I'm glad you got this sorted! Please let us know if you need help with anything else in the future 😃
    3 Replies
    92 Views
  5. Hi @Crepello...

    Posted by JoeC, Yesterday
    Hi @Crepello, I'm afraid that we still don't currently offer joint Clubcard Pay+ accounts. Clubcard Pay+ is not a current account and is not intended to directly replace our current accounts which...
    4 Replies
    225 Views
  6. Hi dion, I'm sorry for the delay. Is this still...

    Posted by JoeC, 29-11-21
    Hi dion, I'm sorry for the delay. Is this still an issue that's occurring for you?
    2 Replies
    77 Views
  7. Hi @4sibbs...

    Posted by JoeC, 29-11-21
    Thread: Document Store
    Hi @4sibbs, I'm sorry to hear this. What type of account do you have with us?
    1 Replies
    76 Views
  8. Hi @davedobbin...

    Posted by JoeC, 29-11-21
    Hi @davedobbin, I'm sorry that you're still experiencing this issue. Please give our Clubcard Pay+ team a call on 0345 835 6295 (Mon - Fri: 8am - 9pm, Sat - Sun: 8am - 6pm) and they will look into...
    9 Replies
    418 Views
  9. Hi everyone, thanks for your messages about this....

    Posted by JoeC, 19-11-21
    Hi everyone, thanks for your messages about this. We are working to resolve this issue just now and hope to have the transaction downloads working as they should as soon as possible. Thanks for your...
    8 Replies
    313 Views
  10. Hi Uptonm01, sorry about this. We are looking...

    Posted by JoeC, 19-11-21
    Hi Uptonm01, sorry about this. We are looking into this issue just now and hope to have it resolved as soon as possible. Apologies for the inconvenience in the meantime.
    232 Replies
    97,225 Views

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