Type: Posts; User: RobbieT

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  1. Hi @Catslovelycats...

    Posted by RobbieT, Yesterday
    Hi @Catslovelycats, thanks for getting in touch. This type of payment would be considered as repaying borrowing and would therefore be classed as a cash transaction. We consider the following types...
    1 Replies
    21 Views
  2. Hi @monikaford84...

    Posted by RobbieT, 02-08-21
    Thread: Faster Payment
    Hi @monikaford84, thanks for getting in touch. That's right, you can make your settlement payment by bank transfer. You'll need to use your Tesco Bank loan sort code and account number which can be...
    3 Replies
    1,276 Views
  3. @Peter17833...

    Posted by RobbieT, 28-07-21
    @Peter17833 I'm afraid that we would need to speak to you over the phone for this. If you're not able to speak with us and have access to a smartphone, you may wish to try the Relay UK service. You...
    5 Replies
    309 Views
  4. Hi @crosscd97...

    Posted by RobbieT, 27-07-21
    Hi @crosscd97, thanks for getting in touch. Do you normally top up your Clubcard Pay account using the Pay by Bank service or by bank transfer? With both of these methods, you should see the money...
    1 Replies
    138 Views
  5. Hi @chr...

    Posted by RobbieT, 22-07-21
    Hi @chr, I'm sorry to hear about the trouble you've had. Did you manage to speak with the team to sort this? I've also passed on your feedback surrounding pending transactions.
    6 Replies
    384 Views
  6. Hi @chr...

    Posted by RobbieT, 22-07-21
    Hi @chr, thanks for the suggestion! That does sound like it would be a useful feature. I've passed your comments to our Clubcard Pay team :)
    1 Replies
    256 Views
  7. @welshnomad...

    Posted by RobbieT, 01-07-21
    @welshnomad Your Clubcard Pay debit card can be added into Apple Pay. We've got an article on how you can add a card to Apple Pay here: How do I set up Apple Pay on my device?
    15 Replies
    2,726 Views
  8. Hi @MarkD1990...

    Posted by RobbieT, 01-07-21
    Hi @MarkD1990, thanks for getting in touch. I'm afraid you cannot deposit cash directly into your Clubcard Pay account. You can only top up a Clubcard Pay account via Pay by Bank or bank transfer....
    1 Replies
    806 Views
  9. Hi @asearlejones...

    Posted by RobbieT, 29-06-21
    Hi @asearlejones, thanks for getting in touch. I'm afraid there isn't an option to choose a different card design. However, I've passed your comments as feedback to our design team today. With a...
    2 Replies
    10,019 Views
  10. Hi @davillan...

    Posted by RobbieT, 28-06-21
    Hi @davillan, thanks for getting in touch. Please send a private message to Tesco-Bank and we'll be able to take a closer look.
    49 Replies
    58,908 Views

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