Type: Posts; User: KellyT

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  1. Hi @Deangilson1980...

    Posted by KellyT, Yesterday
    Hi @Deangilson1980, a different Clubcard number will show on your Clubcard Pay+ card. However, if you provided your existing Clubcard details during the application then the accounts will be linked.
    1 Replies
    57 Views
  2. Hi @49Waxwings...

    Posted by KellyT, 21-01-22
    Hi @49Waxwings, when you amend a direct debit from a minimum/fixed payment to a full payment this doesn't take effect until the next statement period. One manual payment would be required in the...
    1 Replies
    70 Views
  3. Hi @Arthouse...

    Posted by KellyT, 21-01-22
    Thread: Payment Query
    Hi @Arthouse, please send over a PM to Tesco-Bank and we'll be able to take a closer look.
    1 Replies
    96 Views
  4. Hi @KASamways...

    Posted by KellyT, 21-01-22
    Hi @KASamways, can I just check if your previous credit card had reached its expiry date please?
    2 Replies
    108 Views
  5. Thanks for confirming that @Grihault...

    Posted by KellyT, 21-01-22
    Thread: Saving account
    Thanks for confirming that @Grihault :) To make deposits please contact your account provider to make regular or one off payments into your account. You’ll need your Internet Saver Sort Code and...
    3 Replies
    135 Views
  6. Hi @MarilynElizabeth...

    Posted by KellyT, 21-01-22
    Hi @MarilynElizabeth, can you please let me know a little bit more about the issue you're having? Is there an error message showing when you try to make the purchase? Are you being asked to verify...
    2 Replies
    83 Views
  7. Hi @bobbarley...

    Posted by KellyT, 21-01-22
    Hi @bobbarley, thanks for getting in touch. We don't send any email confirmation when you apply for a credit card account so please don't worry about that. Did you receive on-screen confirmation? If...
    2 Replies
    115 Views
  8. Hi @CFB1989...

    Posted by KellyT, 14-01-22
    Thread: Contactless
    Hi @CFB1989, you don't need to opt in or activate the new limit, however the limits can vary dependent on the retailer.
    3 Replies
    905 Views
  9. Hi @Josha319...

    Posted by KellyT, 13-01-22
    Hi @Josha319, thanks for your message. When you make a cash transaction, we charge a fee of 3.99% and interest at your standard cash transaction rate. This is from the date of the transaction until...
    2 Replies
    463 Views
  10. Hi @Momotreefrog...

    Posted by KellyT, 13-01-22
    Hi @Momotreefrog, you can find all of the information you need and raise a claim through the link below.

    https://www.tescobank.com/help/chargeback/
    1 Replies
    391 Views
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