Do you need some help?
Type: Posts; User: CherylV
Posted by CherylV, 26-06-21Thread: Feedback & discussions board
I'm sorry to hear about this @rocsteadyeddie, it can take 2 full working days for payments to clear towards your credit card. As this is processing, it may begin to reflect on your available credit...4 Replies7,719 Views
Posted by CherylV, 26-06-21Thread: Introduce Yourself
Hey Kirstycs, welcome to the Community! Good to have you here :)48 Replies59,686 Views
Posted by CherylV, 23-06-21Thread: Chargeback info
Hey Andrew1965, I'm so sorry to hear about this. I've replied to your private message now :)
Once we get your details, we'll look further into this and investigate what's happened here. I'm so...3 Replies1,640 Views
Posted by CherylV, 19-05-21Thread: Banking App issues?
Hey Key, I'm so sorry to hear about this. So we can look into this further, can you please send us a private message to Tesco-Bank and we'll look further into this? If you could please include your...6 Replies2,269 Views
Posted by CherylV, 03-04-21Thread: Delete this community account
Hey heanor_man_34, I've just replied to your private message about this. We'll get this deleted for you. Thank you so much for all of your help and being part of our team! We're so sorry to see you...26 Replies21,908 Views
Posted by CherylV, 27-03-21
I’m sorry to hear about your experience @McNeal. We aim to always be utterly respectful to everyone. I’m so sorry if this hasn’t been the case for you. This deeply concerns me and we never want to...22 Replies8,843 Views
Posted by CherylV, 06-03-21Thread: How to track a missing refund???
Hey @ingridkench, thank you for getting in touch. I’m sorry to hear about this. Usually if the merchant has definitely refunded you, we should be able to see it on our systems and you should also be...9 Replies9,103 Views
Posted by CherylV, 06-03-21Thread: Credit card
Hey partridge528, I’m so sorry to hear about this. Can you please confirm whether you can see this balance online on our website or is this through PRA?
If it’s through us, please send us a...5 Replies5,469 Views
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