Type: Posts; User: JoeC

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  1. Hi @JMMMW...

    Posted by JoeC, Today
    Hi @JMMMW, I'm sorry to hear this. Please send us a private message to @Tesco-Bank and we will look into this further. I hope this helps.
    1 Replies
    10 Views
  2. Hi @kareena2b...

    Posted by JoeC, Today
    Hi @kareena2b, I'm sorry to hear you never received your Clubcard points. So we can look into this, please send a private message to @Tesco-Bank. We will do everything we can to help!
    1 Replies
    8 Views
  3. Hi @JamesTrueman...

    Posted by JoeC, Today
    Hi @JamesTrueman, thanks for getting in touch. I'm afraid that additional cardholders cannot view or manage the credit card online or on the mobile app. This is because the primary cardholder is...
    1 Replies
    4 Views
  4. Hi JK64, thanks for getting in touch....

    Posted by JoeC, Today
    Hi JK64, thanks for getting in touch. Transactions have only ever gone back 90 days on our online banking platform. Any transactions older than this would need to be downloaded as PDF statements. I'm...
    12 Replies
    3,151 Views
  5. Hi @Kbrodie81...

    Posted by JoeC, Today
    Hi @Kbrodie81, thanks for getting in touch. You can request the balance transfer up to and including the 6th, so if you request it on the 6th, the promotional rate will apply. I hope this helps!
    1 Replies
    19 Views
  6. Hi @DWinnkle...

    Posted by JoeC, 02-08-21
    Hi @DWinnkle, welcome to the Community! I'm sorry for the delay in getting back to you. So we can look into these concerns for you, please send us a private message to @Tesco-Bank by clicking the...
    54 Replies
    63,441 Views
  7. Hi @KJTwaitrose...

    Posted by JoeC, 02-08-21
    Hi @KJTwaitrose, I'm sorry to hear that you're not a fan of the new card design. I will pass on your comments as feedback which we always use to help improve our products. If you look at the comments...
    9 Replies
    3,167 Views
  8. Hi @shellbell...

    Posted by JoeC, 29-07-21
    Thread: learner driver
    Hi @shellbell, thanks for getting in touch. So we can look into this on your policy, please send us a private message to @Tesco-Bank. We will be able to check this for you there. I hope this helps!
    1 Replies
    110 Views
  9. Hi @OStilli...

    Posted by JoeC, 29-07-21
    Hi @OStilli, I'm sorry to hear this. The contactless feature should work after you use chip and PIN for the first time. This could possibly be an issue with the physical card itself. Please give our...
    3 Replies
    130 Views
  10. Hi @eurythmicqueen1...

    Posted by JoeC, 29-07-21
    Hi @eurythmicqueen1, thanks for getting in touch. We don't send confirmation emails for loans applications. If you want us to check your application, please send us a private message to @Tesco-Bank...
    1 Replies
    127 Views

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