Type: Posts; User: CherylV

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  1. Hey EmLiesel, I'm so sorry to hear about this....

    Posted by CherylV, 25-09-21
    Hey EmLiesel, I'm so sorry to hear about this. Could you please send us a private message to Tesco-Bank containing your full name, DOB and postcode, so we can take a look into this?
    3 Replies
    2,523 Views
  2. Hey Benmorris16, I'm sorry to hear that. I've...

    Posted by CherylV, 25-09-21
    Hey Benmorris16, I'm sorry to hear that. I've replied to your private message about this :)

    For future, we will re-attempt to take the direct debit in 10-14 days. However, in your case, it would...
    1 Replies
    356 Views
  3. Hey @RD35...

    Posted by CherylV, 25-09-21
    Hey @RD35, I'm sorry to hear this. Is this still showing as two transactions? Once this processes, the second transaction should hopefully fall off. You can check the timescale for this with your...
    5 Replies
    5,401 Views
  4. Thank you for confirming this @Jplant...

    Posted by CherylV, 26-07-21
    Thank you for confirming this @Jplant. This sounds like you need to link your accounts to view this on the mobile app. You can do this through online banking by logging into our website and entering...
    6 Replies
    14,633 Views
  5. I'm sorry to hear about this @rocsteadyeddie...

    Posted by CherylV, 26-06-21
    I'm sorry to hear about this @rocsteadyeddie, it can take 2 full working days for payments to clear towards your credit card. As this is processing, it may begin to reflect on your available credit...
    11 Replies
    15,165 Views
  6. Hey Kirstycs, welcome to the Community! Good to...

    Posted by CherylV, 26-06-21
    Hey Kirstycs, welcome to the Community! Good to have you here :)
    65 Replies
    95,774 Views
  7. Hey Andrew1965, I'm so sorry to hear about this....

    Posted by CherylV, 23-06-21
    Thread: Chargeback info
    Hey Andrew1965, I'm so sorry to hear about this. I've replied to your private message now :)

    Once we get your details, we'll look further into this and investigate what's happened here. I'm so...
    3 Replies
    4,412 Views
  8. Hey Key, I'm so sorry to hear about this. So we...

    Posted by CherylV, 19-05-21
    Hey Key, I'm so sorry to hear about this. So we can look into this further, can you please send us a private message to Tesco-Bank and we'll look further into this? If you could please include your...
    6 Replies
    3,265 Views
  9. Hey @MARJCROSSLAND...

    Posted by CherylV, 24-04-21
    Thread: Change of car
    Hey @MARJCROSSLAND, I'm sorry to hear about this. Thanks for helping out here 25H :)

    If it's standard car insurance, you can update this on your insurance account (YIA) by following these steps:...
    2 Replies
    2,037 Views
  10. Hey heanor_man_34, I've just replied to your...

    Posted by CherylV, 03-04-21
    Hey heanor_man_34, I've just replied to your private message about this. We'll get this deleted for you. Thank you so much for all of your help and being part of our team! We're so sorry to see you...
    32 Replies
    27,423 Views

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