Type: Posts; User: JoshB; Keyword(s):

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  1. Re: Device change problem for online banking

    Posted by JoshB, 02-09-15
    Hi ,

    I'm sorry you are having issues with our app! In order to get help resolving this issue you will need to contact our Online Helpdesk. Please call the overseas number, +44141 278 7386 and an...
    1 Replies
    503 Views
  2. Re: Verified by Visa woes

    Posted by JoshB, 31-08-15
    Hi ,

    I have sent you a private message with some more details about how to fix the issue. I hope this helps and if you need anything else just post!

    Many thanks

    Josh - Customer Care
    26 Replies
    971 Views
  3. Re: Tesco Cash Machines

    Posted by JoshB, 31-08-15
    Hi ,

    That is a great suggestion and I will pass it on to the relevant department for you! If you are looking to deposit funds into your account, this can be done via our in store banking...
    3 Replies
    873 Views
  4. Re: Tesco Loan how long?

    Posted by JoshB, 25-08-15
    Hi ,

    A loan application can take up to a maximum of 2 weeks to be fully processed. As you applied on the 13th of August the final day would be Thursday the 27th of August. If the application is...
    2 Replies
    731 Views
  5. Re: Zero percent interest purchase expiry

    Posted by JoshB, 19-08-15
    Hi ,

    You can view your statements online, which will give you a list of the purchases on your card. In terms of the 0% purchases, the expiry date will begin to show on your monthly statement two...
    1 Replies
    571 Views
  6. Re: I want to access my tesco credit card on-liine but locked and no contact phone number to use abroad and no e-mail address

    Posted by JoshB, 13-08-15
    Hi ,

    I'm sorry to hear you have been locked out. You can contact our Online Helpdesk on the overseas number by dialling +44141 278 7386. An adviser will be able to reset your security and help...
    3 Replies
    1,388 Views
  7. Re: If I already have a Tesco Credit Card, can I apply for another one?

    Posted by JoshB, 13-08-15
    Hi ,

    You are unable to have two Credit Cards with us. If the existing 0% on purchases expires and you no longer want to continue with the card, you are able to clear the balance and close the...
    1 Replies
    707 Views
  8. Re: I have a complaint in relation to my Tesco Bank Mortgage, who can I contact?

    Posted by JoshB, 13-08-15
    Hi 

    I'm really sorry you are unhappy with the service you received. If you call our Mortgage team on 0345 217 2050 an adviser can raise a complaint for you.

    I hope you get any issues...
    2 Replies
    809 Views
  9. Re: Student account

    Posted by JoshB, 13-08-15
    Thread: Student account
    Hi ,

    You can never be wrong for asking!

    I'm afraid we don't offer a student current account. Do you have a current account with Tesco Bank at the moment? If so you are able to apply for an...
    1 Replies
    1,025 Views
  10. Re: Why do you ask me to add my accounts when I log in to Online Banking?

    Posted by JoshB, 12-08-15
    Hi ,

    In order to get your Savings account onto the same online log in we need to process an account merge. This is basically a way for us to store all of your accounts onto the one customer...
    1 Replies
    735 Views

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