Type: Posts; User: RobbieT; Keyword(s):

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  1. @eayyjyl...

    Posted by RobbieT, 08-06-21
    @eayyjyl Sorry to hear that! Could you send a private message to Tesco-Bank so that we can investigate this further?
    3 Replies
    166 Views
  2. Ah right, I see. If you don't have a landline...

    Posted by RobbieT, 07-06-21
    Ah right, I see. If you don't have a landline number and you may not be able to rely on mobile coverage then it would be best downloading our Mobile Banking App to authenticate your online payments....
    5 Replies
    774 Views
  3. Hi @Maineyak45...

    Posted by RobbieT, 07-06-21
    Hi @Maineyak45, thanks for getting in touch. Please send a private message to Tesco-Bank where we'll be able to assist you further with this.
    5 Replies
    733 Views
  4. Hi @CCClubcard...

    Posted by RobbieT, 07-06-21
    Hi @CCClubcard, sorry to hear about that. The price should be reduced automatically when you use your Clubcard Pay debit card. I would suggest speaking to our Clubcard team directly so that my...
    1 Replies
    115 Views
  5. @StephenV...

    Posted by RobbieT, 04-06-21
    @StephenV We regularly review customer feedback and it is taken on board when making any changes in future. I'm really sorry again for any inconvenience this has caused.
    146 Replies
    14,180 Views
  6. Hi @geek2focus...

    Posted by RobbieT, 25-05-21
    Hi @geek2focus, thanks for bringing this to our attention. I can see that my colleague has responded to your private message and passed this to the relevant team. Sorry again for any inconvenience...
    3 Replies
    725 Views
  7. Hi @rexmedorum...

    Posted by RobbieT, 25-05-21
    Hi @rexmedorum, thanks for getting in touch. Only the primary cardholder is able to register on online banking and the mobile app I'm afraid. As an additional cardholder, you won't be able to...
    5 Replies
    9,412 Views
  8. Hi @rmh56...

    Posted by RobbieT, 21-05-21
    Hi @rmh56. When requesting the one-time access code to verify your purchase, you will be provided with a drop-down where you'll be able to select any of the numbers we currently hold on file for the...
    5 Replies
    3,348 Views
  9. Hi @StuJock...

    Posted by RobbieT, 21-05-21
    Hi @StuJock, I'm sorry to hear about that! If you've been able to use the card with your PIN and you've ensured you're not exceeding the contactless limit then it sounds like the contactless chip...
    2 Replies
    783 Views
  10. Hi @jsvendsen...

    Posted by RobbieT, 21-05-21
    Hi @jsvendsen, thanks for getting in touch. If you can send a private message to Tesco-Bank, we'll be able to take a closer look at this.
    3 Replies
    838 Views

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