Do you need some help?
Type: Posts; User: RossM; Keyword(s):
Posted by RossM, Yesterday
Hi jhntigers, I'm afraid there are no current plans to support this but I will pass on your comments as feedback.5 Replies156 Views
Posted by RossM, 01-12-20Thread: VPN issues with mobile app
Hi , I looked into this and unfortunately the app will reject connection attempts from arbitrary/anonymous locations and as a result it will not currently be compatible. Our own internal security...5 Replies104 Views
Posted by RossM, 24-11-20Thread: How long is charge back taking?
Hi pennyJ, I'm sorry to hear that. So I can check your account can you send a private message to @Tesco-Bank ?84 Replies18,952 Views
Posted by RossM, 18-11-20Thread: Share your fitness tips...
I'm keeping a keen eye on this post. I gained a bit of weight during the initial lockdown so keen to get peoples thoughts!6 Replies1,123 Views
Posted by RossM, 17-11-20Thread: No claims statement
Hi @Davidcuen, thanks for your post!
This should be part of the 'lapse' document. if you can't find this can you send a private message to the 'Tesco-Bank' account and we can upload this for you?3 Replies1,593 Views
Posted by RossM, 15-11-20Thread: How long is charge back taking?
Hi Mwich, to clarfy it is 45 days from the date of the Charge back, that the retailer has to dispute. If it happens we let the customers know.84 Replies18,952 Views
Hi @nyckuk, I'm sorry to hear that. If you would like us to take a look at this then send a private message to Tesco-Bank as suggested on your other post, and we will be happy to see what we can do...10 Replies3,313 Views
Hi @nyckuk. where possible we will always give a response for our customers so others can see if they have a similar query. However, if the query is account specific then we will ask that customer to...10 Replies2,252 Views
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