Re: Thomas Cook

Absolutely disgusting service for their customers I am thinking about going to the press about it all!!!!

Re: Thomas Cook

Re: Thomas Cook

Mmm we the same think tesco like quietness. **** customer service for a bank !!!!!!!

Re: Thomas Cook

Mmm we the same think tesco like quietness.

Re: Thomas Cook

Anyone still waiting for refund? Keep telling us it has been done but still not showing on online statement also no email confirmation as promised. Extremely disappointed how long this is taking and...

Re: Thomas Cook

So are you saying if people private message you on this ridiculous community site they get a refund quicker than going through your advised process?? Sorry but what sort of customer service is this....

Re: Thomas Cook Update

Hi I have put a claim in by the normal process as requested by yourselves over 1 week ago and received no refund. I have noticed however that if customers private message you through this community...