Type: Posts; User: KirstyW; Keyword(s):


  1. ChristinaG you know I love some Alfie and Lucy...

    Posted by KirstyW, 22-01-21
    ChristinaG you know I love some Alfie and Lucy photos!

    Here's my favourite photo of my wee bestie Keira. She lives with my mum and dad on the Isle of Arran and this was taken on our way up...
    9 Replies
  2. Thomas Cook Refund Update - November

    Posted by KirstyW, 02-11-19
    Our team are making steady progress processing claims following the guidance from ATOL, and we are working through them as quickly as possible. We expect all claims to be resolved by 20th November...
    7 Replies
  3. Thomas Cook Update

    Posted by KirstyW, 04-10-19
    Our team began processing claims this week, following new guidance from ATOL, and we are working through them as quickly as possible. The collapse of Thomas Cook is unprecedented in terms of the...
    14 Replies
  4. Protecting yourself against Thomas Cook “refund” scam

    Posted by KirstyW, 27-09-19
    Fraudsters are tricking Thomas Cook customers into sharing personal and financial information via email, text or over the phone. Please be aware that any links to genuine Tesco Bank webpages will...
    0 Replies
  5. Marriott International Data Breach

    Posted by KirstyW, 30-11-18
    We are aware of an announcement from Marriott International regarding their database security incident and are monitoring customer accounts closely. If your account is affected we will contact you...
    0 Replies
  6. Today’s payment delays have been resolved

    Posted by KirstyW, 01-11-18
    We apologise to customers whose payments have been delayed today. Payments are now being processed as normal.

    Customers will not experience any financial loss as a result of this issue and we...
    2 Replies
  7. British Airways Customer Data Compromise

    Posted by KirstyW, 07-09-18
    We are aware of the announcement from BA regarding their customer data compromise and are monitoring customer accounts. Please be assured that you can continue to use your card as normal. We are...
    0 Replies

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