Type: Posts; User: RobbieT

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  1. Hi @jamescotton93...

    Posted by RobbieT, 16-09-21
    Hi @jamescotton93, I've replied to the private message you sent through :)
    1 Replies
    42 Views
  2. Hi @GW7...

    Posted by RobbieT, 16-09-21
    Hi @GW7, sorry to hear that! Could you please send a private message to Tesco-Bank so we can investigate further?
    1 Replies
    29 Views
  3. Hi @TERRYLA14...

    Posted by RobbieT, 16-09-21
    Hi @TERRYLA14, I'm sorry you feel this way. When a customer opens a new Savings account, we must send a signature letter out for you to sign and return so that we can confirm your identity, even if...
    20 Replies
    2,557 Views
  4. @TomCustomer...

    Posted by RobbieT, 16-09-21
    @TomCustomer I'm sorry to hear that! I'm afraid we don't currently offer any other card designs but I've passed on your comments as feedback to the relevant team today.
    8 Replies
    9,985 Views
  5. Hi @Chrisgwilliams...

    Posted by RobbieT, 07-09-21
    Hi @Chrisgwilliams, sorry to hear about that. Replacement cards can be ordered through online banking by following these steps:

    1. Log in to Online Banking and scroll to your credit card account....
    2 Replies
    1,069 Views
  6. Hey @Anand100790...

    Posted by RobbieT, 07-09-21
    Hey @Anand100790. I would suggest contacting the visa issuer, as they'll be able to provide a bit more clarification on this. Hope you manage to get things sorted :)
    1 Replies
    577 Views
  7. @Norman54...

    Posted by RobbieT, 07-09-21
    Thread: Extra card
    @Norman54 Thanks for confirming. At the moment, we’re not offering joint accounts or connected cards on Clubcard Pay+. However, we hope to offer them shortly, so please keep an eye on our website.
    5 Replies
    1,148 Views
  8. Hi @Chrisb10...

    Posted by RobbieT, 02-09-21
    Hi @Chrisb10, sorry to hear that! I'm not currently aware of any issues with this. So we can take a closer look, can you please send a private message to Tesco-Bank? We'll then be able to investigate...
    1 Replies
    708 Views
  9. Hi @TheMark...

    Posted by RobbieT, 02-09-21
    Hi @TheMark, thanks for bringing this to our attention. This is an issue we are aware of which is caused by a limitation in how our system displays these duplicate transactions on the mobile app. I'm...
    2 Replies
    711 Views
  10. Hi @bevsie74...

    Posted by RobbieT, 16-08-21
    Hi @bevsie74, thanks for getting in touch. If you send a private message to Tesco-Bank, we'll be able to arrange this for you.
    1 Replies
    1,691 Views

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