Type: Posts; User: RobbieT

Search:

  1. Hi @crosscd97...

    Posted by RobbieT, Today
    Hi @crosscd97, thanks for getting in touch. Do you normally top up your Clubcard Pay account using the Pay by Bank service or by bank transfer? With both of these methods, you should see the money...
    1 Replies
    13 Views
  2. Hi @chr...

    Posted by RobbieT, 22-07-21
    Hi @chr, I'm sorry to hear about the trouble you've had. Did you manage to speak with the team to sort this? I've also passed on your feedback surrounding pending transactions.
    2 Replies
    144 Views
  3. Hi @chr...

    Posted by RobbieT, 22-07-21
    Hi @chr, thanks for the suggestion! That does sound like it would be a useful feature. I've passed your comments to our Clubcard Pay team :)
    1 Replies
    129 Views
  4. @welshnomad...

    Posted by RobbieT, 01-07-21
    @welshnomad Your Clubcard Pay debit card can be added into Apple Pay. We've got an article on how you can add a card to Apple Pay here: How do I set up Apple Pay on my device?
    15 Replies
    2,106 Views
  5. Hi @MarkD1990...

    Posted by RobbieT, 01-07-21
    Hi @MarkD1990, thanks for getting in touch. I'm afraid you cannot deposit cash directly into your Clubcard Pay account. You can only top up a Clubcard Pay account via Pay by Bank or bank transfer....
    1 Replies
    557 Views
  6. Hi @asearlejones...

    Posted by RobbieT, 29-06-21
    Hi @asearlejones, thanks for getting in touch. I'm afraid there isn't an option to choose a different card design. However, I've passed your comments as feedback to our design team today. With a...
    2 Replies
    6,361 Views
  7. Hi @davillan...

    Posted by RobbieT, 28-06-21
    Hi @davillan, thanks for getting in touch. Please send a private message to Tesco-Bank and we'll be able to take a closer look.
    49 Replies
    57,042 Views
  8. @jainvikas8...

    Posted by RobbieT, 28-06-21
    @jainvikas8 If you have Touch ID enabled then you should just be asked to present your fingerprint to login to the app. You should only be asked to confirm additional security, such as your passcode,...
    4 Replies
    9,747 Views
  9. @nvt...

    Posted by RobbieT, 15-06-21
    @nvt I'm sorry you've been told otherwise by my colleague. My colleagues response is incorrect so I'll make sure to feed this back to them. We send the payment alert to credit card customers that are...
    5 Replies
    1,405 Views
  10. Hi @Ucandomagic...

    Posted by RobbieT, 15-06-21
    Hi @Ucandomagic, thanks for getting in touch. If you have the mobile app installed, the push notification will come through on your device straight away. However, only primary credit card holders can...
    8 Replies
    1,964 Views

© 2021 Tescobank.com All rights reserved
Sitemap