Type: Posts; User: JoeC

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  1. Hi @mathaddon...

    Posted by JoeC, 14-01-22
    Hi @mathaddon, thanks for getting in touch. Clubcard Pay+ is an account designed to be managed entirely from the mobile app. I'm afraid that statements are not available via online banking for this...
    2 Replies
    29 Views
  2. Hey @am29...

    Posted by JoeC, 14-01-22
    Hey @am29, that doesn't sound right! Please click here and send us a private message to Tesco-Bank and we can look into this for you and hopefully get the issue resolved.
    1 Replies
    84 Views
  3. Hi @PaulCh...

    Posted by JoeC, 14-01-22
    Hi @PaulCh, sorry to hear this. I'm afraid that we're not able to ringfence certain transactions to not include them in your statement balance to be paid. If you end up with a credit balance after...
    1 Replies
    390 Views
  4. Hi @mac95...

    Posted by JoeC, 14-01-22
    Thread: Loan
    Hi @mac95, thanks for getting in touch. We can only calculate early settlement figures from the date they are requested and these are then valid for 30 days, so I wouldn't be able to say how much...
    1 Replies
    385 Views
  5. AngieM Do you use a bookmark or favourite to log...

    Posted by JoeC, 14-01-22
    AngieM Do you use a bookmark or favourite to log into online banking at all? Are you able to try this on a different browser or device just to see if the same thing happens?
    13 Replies
    3,259 Views
  6. Hey @Naughtytortoise123...

    Posted by JoeC, 11-01-22
    Hey @Naughtytortoise123, thanks for getting in touch. Please click here to send us a private message to Tesco-Bank. There, we will be able to calculate your early settlement figure. I hope this...
    1 Replies
    443 Views
  7. Y0ungn1ck If you log into online banking, you...

    Posted by JoeC, 11-01-22
    Y0ungn1ck If you log into online banking, you will be able to check your paperless preferences and make sure that the savings account is still set to paperless.
    4 Replies
    312 Views
  8. Hey DRA9873, I'm sorry to hear this. To amend...

    Posted by JoeC, 11-01-22
    Hey DRA9873, I'm sorry to hear this. To amend this, please give our Car Insurance team a call on 0345 246 2895 (Mon - Fri: 8am - 8pm, Sat - Sun: 9am - 2pm). They will be able to assist further. I...
    11 Replies
    1,535 Views
  9. Hey @rfinella...

    Posted by JoeC, 10-01-22
    Thread: Clubcard pay+
    Hey @rfinella, we will send you a new debit card before your existing one expires. You will earn 1 Clubcard point for every £8 spent outside of Tesco with the Clubcard Pay+ card.
    1 Replies
    96 Views
  10. Hey @Debbie1968...

    Posted by JoeC, 10-01-22
    Thread: Hearing Aids
    Hey @Debbie1968, we do cover hearing aids, but we will need to check the value of these with you. Please call our Home Insurance team on 0345 246 2904 (Mon - Fri: 8am - 8pm, Sat - Sun: 9am - 2pm) and...
    1 Replies
    501 Views
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