Type: Posts; User: RossM

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  1. Hey @Sandra1063...

    Posted by RossM, Yesterday
    Thread: Balance query
    Hey @Sandra1063, I notice that Robbie has replied above. Have you managed to get this sorted?
    3 Replies
    70 Views
  2. @NOELKNOWLTON...

    Posted by RossM, Yesterday
    Thread: Past Statements
    @NOELKNOWLTON, I can see that Kelly has replied above asking for more information.
    6 Replies
    112 Views
  3. Hey @Melody2001...

    Posted by RossM, 27-01-22
    Hey @Melody20015, did you manage to get this sorted?
    2 Replies
    69 Views
  4. Hey just an update on this. This is now a feature...

    Posted by RossM, 27-01-22
    Hey just an update on this. This is now a feature of Clubcard Pay+. All you would need to do is ensure that push notifications are switched on and then you can select 'low balance notification' and...
    35 Replies
    32,855 Views
  5. Hey iliko, the same team deal with responses on...

    Posted by RossM, 27-01-22
    Hey iliko, the same team deal with responses on Facebook, Twitter and Community and although we try to resolve as many queries that we can via these channels, we're limited on the functions that we...
    5 Replies
    5,499 Views
  6. Hi @davepn...

    Posted by RossM, 26-01-22
    Hi @davepn, I'm afraid not. These authorisations are now required for transactions and can't be switched off. I appreciate that this may not have been the answer that you hoped for and I will record...
    1 Replies
    43 Views
  7. Tarian I will pass your comments on as feedback...

    Posted by RossM, 26-01-22
    Tarian I will pass your comments on as feedback to the Credit Card team in reference to the FAQ update. However, as this is a Tesco Bank FAQ, in reference to a Tesco Bank product I personally don't...
    16 Replies
    18,765 Views
  8. WrenC I'm afraid that isn't possible. The...

    Posted by RossM, 26-01-22
    WrenC I'm afraid that isn't possible. The transaction is posted against the card in sterling, so we can only produce statements in Sterling.
    3 Replies
    2,300 Views
  9. muffinn The card number won't change. So this...

    Posted by RossM, 26-01-22
    muffinn The card number won't change. So this shouldn't be an issue.
    3 Replies
    68 Views
  10. Hey @Melody20015...

    Posted by RossM, 25-01-22
    Hey @Melody20015, can I check what type of account you hold with us?
    2 Replies
    69 Views
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