Type: Posts; User: JoeC; Keyword(s):

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  1. Hi @martidj...

    Posted by JoeC, 10-06-21
    Hi @martidj, if you print off the PDF statement that the purchase is on, you should be able to use this as proof of purchase. Are you able to do this?
    5 Replies
    148 Views
  2. Hi @eayyjyl...

    Posted by JoeC, 08-06-21
    Hi @eayyjyl, I'm sorry to hear this. Are you accessing the website via a bookmark or favourite? - Joe
    3 Replies
    162 Views
  3. Hi MrBob, I'm sorry to hear this. Do you have a...

    Posted by JoeC, 07-06-21
    Hi MrBob, I'm sorry to hear this. Do you have a landline number on the account?
    5 Replies
    758 Views
  4. Hi @vix2281...

    Posted by JoeC, 07-06-21
    Hi @vix2281, I'm sorry to hear this. As advised above, please send us a private message Tesco-Bank and we will look into this further.
    25H thanks again for your help!
    2 Replies
    172 Views
  5. Hi @jill2308...

    Posted by JoeC, 18-05-21
    Hi @jill2308, thanks for getting in touch. We recently made changes to our online platform that has resulted in being no longer able to download transaction information in all previously allowed...
    25 Replies
    20,288 Views
  6. Hi JohnShadow, if you are looking to transfer...

    Posted by JoeC, 18-05-21
    Hi JohnShadow, if you are looking to transfer over £10,000 to another bank, you will need to give our Savings team a call on 0345 678 5678 (Mon - Fri: 8am - 8pm, Sat - Sun: 9am - 3pm). You should get...
    7 Replies
    15,623 Views
  7. Hi @davidgealy...

    Posted by JoeC, 18-05-21
    Thread: SCA
    Hi @davidgealy, thanks for getting in touch. You will still be able to receive text message authentication, is this how you currently verify transactions?
    5 Replies
    1,745 Views
  8. Hi AngloDutch, I'm sorry to hear this. I'm afraid...

    Posted by JoeC, 12-05-21
    Hi AngloDutch, I'm sorry to hear this. I'm afraid that this isn't something we will be supporting at the moment but I will get your comments logged as some feedback.
    5 Replies
    1,975 Views
  9. Hi @xxxrowdyyatesxxx...

    Posted by JoeC, 10-05-21
    Hi @xxxrowdyyatesxxx, thanks for getting in touch. I'm afraid that we only support .csv and .tsv formats at the moment. I will pass on your comment as some feedback which we constantly review to...
    25 Replies
    20,288 Views
  10. theron Apologies, 'Manage Account' was an older...

    Posted by JoeC, 10-05-21
    theron Apologies, 'Manage Account' was an older part of the website and has been removed now as you say. The .qif format has not been available on our new My Overview page during this time.
    146 Replies
    14,141 Views

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