Type: Posts; User: KevinC; Keyword(s):


  1. Re: Changing Payment date of Credit Card

    Posted by KevinC, 21-09-20
    Hi , that is great news! So glad you got things sorted. You'll always find the help you need here as it's a great community to be a part of! - Kevin
    15 Replies
  2. Re: How do I access online banking to view my loan if I don't have any bank accounts with tesco (...

    Posted by KevinC, 16-09-20
    Hi there, thanks for that question. The quickest way to retrieve your account number is by checking the direct debit reference for your loan, that you have with your bank that you pay the loan from....
    42 Replies
  3. Re: How long is charge back taking?

    Posted by KevinC, 22-08-20
    Hi , thanks for getting in touch. Have you checked your junk emails too? If you send a private message to Tesco-Bank then we can look into this for you
    84 Replies
  4. Re: Minimum payment due date error?

    Posted by KevinC, 22-08-20
    Hi . We increased the payment due date from 20 to 25 days after the statement date for customers a while back. We did inform customers about this too. If that payment due date does not suit you then...
    15 Replies
  5. Re: Charge back from lastminute.com

    Posted by KevinC, 23-07-20
    Hi , thanks for your message. Please click on this link @Tesco-Bank and it will take you to a page, 'About Tesco Bank'.

    In the top right of the page click onto 'Send a Message'.

    A new page will...
    5 Replies
  6. Re: Incurred late payment plus interest even though direct debit in place and funds available

    Posted by KevinC, 20-07-20
    Hi David, thanks for getting in touch about your account. So that I can look into this for you, can you please send us a private message to ? - Kevin
    7 Replies
  7. Re: Money Transfer Fee refund

    Posted by KevinC, 17-07-20
    Hi . If you are doing a Money Transfer to get a credit balance that's on your account back to your bank, then a fee will charge but that would then be removed from your account within 14 days - Kevin
    9 Replies
  8. Re: Submitted my 'goods not received' dispute form, but have received no correspondence since

    Posted by KevinC, 15-07-20
    Hi . Thanks for your message and I am sorry for the inconvenience. Unfortunately when dealing with disputed transactions on a Credit Card account, we can only speak to the Primary Card Holder. If...
    20 Replies
  9. Re: First time help query next query

    Posted by KevinC, 15-07-20
    Thanks for that information . What was the date of travel for those flights? - Kevin
    18 Replies
  10. Re: First time help query next query

    Posted by KevinC, 14-07-20
    Hi . Has the hotel cancelled the booking? Was their government advice at the time saying not to travel? - Kevin
    18 Replies

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